Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and dismissive staff, particularly during drive-thru interactions.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
The quality of food has been inconsistent, with complaints about cold, stale, or improperly prepared items.
Staff Attitude
Several reviews noted that staff members appeared apathetic or unprofessional, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
RR
Rosie
Oct 18, 2025
1.0
Owner of this restaurant cares only about money and not a customer service oriented individual. One of his employees (older heavy set woman with glasses) discriminated my relative for being handicapped and discriminated me for being pregnant calling me, "big broad" to the customers inside the restaurant. She has absolutely nothing to do with the incident. The owner just gave her a slap on the wrist and didn't seem to care that she was discriminatory. This employee is lucky that Im not the individual to attack her physically in the day and age we live in. This owner doesn't deserve a tenth of a penny of business. He was non chalant and very dismissive. He even defended the discrimination. Absolutely disgusting! Go elsewhere and stay away!
KM
K M
Sep 28, 2025
5.0
Staff was excellent.
FC
Freddie Cain
Sep 19, 2025
1.0
Went the other week to grab some bags of ice, as I’ve done it before at others Wendy’s.
I went in and asked for the 5 bags and the guy behind the counter, who was pretty high out of his mind, stared at me like I had 2 heads. I had to tell him 3 times what i wanted and then he asked his manager who said you get bags of ice when you purchase food.
So I got food and said I wanted the 5 bags of ice and he nodded. Didn’t charge me for them, so i assumed it had changed and you just needed a food purchase to get them.
So I waited, i was given my food and he started to wander off and i asked about the bags of ice and he just looked at me so confused. He then handed 5 empty ice bags and told me have a good day.
I had to stop him and say I need the ice too. He looked so confused. Eventually a woman came by and started bagging ice then some other random guy came over and asked if i purchased them.
I told him i was told they came with a purchase of food and he began arguing with me about hoe that was wrong. I pointed to the stoned kid and the guy who told him about it and I was told oh well thats the manager so i cant do anything.
The fact they have someone stoned out of his mind at the register, a manager who doesn’t know his own pricing and then a random othet employee telling me something completely different is insane. If you work somewhete, it’s not hard to learn your stores pricing.
I told him to return the food and drink I purchased, as that was obviously a lie to just get me to buy something. They did the return looking annoyed and when I asked for a receipt for the return to make sure i had it, the guy sighed annoyed at me.
Staff needs to learn their own menu and not be high on the job.
JS
James Staples
Aug 30, 2025
1.0
Didn't go inside. They missed an entire 10 pc. nuggets. Didn't even put a whole order on the receipt. Didn't get it. Got everything else.
OO
ORA ORA (ORAAAA!!!)
Aug 30, 2025
1.0
They rarely get my order right but at least it tastes good
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Miller Place, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Miller Place, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (631) 642-0374.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 380 Route 25a Wendy’s serve breakfast?
Yes, this Wendy’s location in Miller Place, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 380 Route 25a, Miller Place, NY?
The drive-through is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers both delivery and takeout services for your convenience.
Is Wendy's at 380 Route 25a, Miller Place, NY currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at this Wendy's location?
The accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can place orders through the Wendy's mobile app or at order.wendys.com for quick and easy pickup or delivery.
Does Wendy's at 380 Route 25a serve breakfast?
Yes, this location offers a breakfast menu including combos, sandwiches, coffee, and sides.
How can I contact Wendy's Miller Place location for questions or feedback?
You can call the location directly at (631) 642-0374 or reach customer care through their Contact page and live chat options online.
Are there any nearby gas stations for a quick fuel stop near Wendy's?
Yes, Speedway and bp gas stations are conveniently located nearby for fuel or convenience items.
What coffee shops are near Wendy's in Miller Place for a morning beverage?
Starbucks is located near Wendy's, perfect if you want to grab coffee before or after your meal.
Are there any nearby fitness or wellness centers near Wendy's?
Yes, nearby wellness options include Stretch Zone for physical therapy and Pure Barre gym for fitness classes.