Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Middletown Route 211 E. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.5
254 reviews
5 stars
127
4 stars
25
3 stars
22
2 stars
20
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful service from staff like Stewart and Shayla, there were numerous complaints about long wait times and poor customer service experiences.
Food Quality
The food received mixed reviews; while many enjoyed the wings and flavors, there were several reports of overcooked or improperly prepared items, leading to disappointment.
Cleanliness
Several reviews mentioned issues with cleanliness in the restaurant, including dirty floors and unpleasant odors, which detracted from the overall dining experience.
Order Accuracy
Customers frequently reported problems with order accuracy, including missing items and incorrect orders, which contributed to frustration and dissatisfaction.
- DDdotDec 19, 20251.0i called to check on my doordash order and the person on the phone hung up on me. i really dont appreciate the lack of customer service
- RTRaul ToalaDec 9, 20255.0Food was very tasty . Definitely got some wing experts behind the counter . Shayla was exceptional with her smile and great customer service
- DFDean FinkelsteinDec 5, 20255.0First time ever at a Wing Stop, came to the one in Middletown, NY. From the moment I walked in Stewart was very patient as I navigated their menu. He explained how the sauces taste and even gave some personal recommendations of his favorites. I’ll definitely be coming back, the food was great and the service was even better. Great work Wing Stop and Stewart!
- HRHudson Valley ReviewerNov 29, 20253.0Wingstop has always been one of my favorite spots when I’m craving wings, and the food here really is solid. The flavors are on point — the Lemon Pepper hits exactly how it’s supposed to, and the Spicy Korean is still one of the best sauces any wing place has. The fries were fresh and seasoned well, and everything tasted like it was cooked with care. So food-wise, no complaints at all. They definitely know how to make good wings. But the wait time… that’s what brought this rating down. We waited way longer than we expected, even after ordering ahead. It felt like the order got pushed aside or something because people who walked in after us were getting their food before we did. When you’ve got kids with you or you’re trying to grab food on a schedule, that extra 20–30 minutes makes a big difference. It just takes the fun out of it. The staff wasn’t rude or anything — they seemed busy and stressed — but some updates would’ve helped. Even a quick “Hey, it’s running behind” goes a long way. Overall: great wings, but be prepared for a long wait. If they get the timing under control, it could easily be a 5-star spot.
- RSRichard ShwarpeNov 29, 20255.0Stewart was an amazing worker, let alone a more amazing human being. He was very friendly and respectful to all customers and coworkers. All workers should strive to be as half as good as Stewart is. Truly a great person and we need more people like him in this world.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Middletown Route 211 E?
Wingstop Middletown Route 211 E is open daily from 10:30 AM to midnight.
Does Wingstop Middletown Route 211 E offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop Middletown Route 211 E's wings online?
Yes, you can order online for carryout and delivery through their website or app.
What types of wings and flavors does Wingstop Middletown Route 211 E offer?
They offer classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What payment options are accepted at Wingstop Middletown Route 211 E?
They accept American Express, Discover, MasterCard, and Visa.
Does Wingstop Middletown Route 211 E have a drive-through service?
No, the drive-through service is closed every day of the week.
Where is Wingstop Middletown Route 211 E located?
The address is 400 Route 211 E Ste 21, Middletown, NY 10940, United States.
Are there nearby restaurants where I can visit before or after eating at Wingstop Middletown?
Yes, nearby restaurants include Papa John's Pizza, Pizza Star, Carbonella Coal Fired Pizza, Texas Roadhouse, Boston Market, and Fuentes Wood Fired Pizza & Italian Restaurant.
What nearby places can I visit for shopping or entertainment around Wingstop Middletown?
Nearby shopping and entertainment spots include Wallkill Plaza, GameStop, Big Lots, Rent-A-Center, and SteelBlue & Co.
Are there beauty and personal care services near Wingstop Middletown?
Yes, nearby beauty salons and spas include Top Nails, Sublime Beauty Studio, Classy Cuts, Brett Ryan Hair Artistry, Sola Salon Studios, The Red Carpet Hair Salon, Absolutely Elegant Hair Salon, and Beautifully Blended Hair Boutique.