Wendy's

3.6
894 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
172-176 Dolson Avenue, Middletown, NY
10940, United States

Hours

Reviews

3.6
894 reviews
5 stars
322
4 stars
205
3 stars
161
2 stars
66
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness; some customers enjoyed fresh meals while others received cold or poorly prepared food.

Service Speed

Many complaints about slow service, particularly at the drive-thru, with some customers waiting excessively long for their orders.

Customer Service

Inconsistent customer service experiences; some staff were praised for being polite and helpful, while others were reported as rude and unprofessional.

Cleanliness

Some customers noted cleanliness in dining areas, while others reported unsanitary conditions and lack of supplies.

Order Accuracy

Frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.
  • PC
    Paul Covais
    Oct 25, 2025
    5.0
    Food was fresh and fast.
  • DD
    Dre
    Sep 13, 2025
    5.0
    I just ordered the Asiago Ranch Chicken Club sandwich combo to stay. That sandwich NEVER disappoints. The cashier who took my order was VERY patient with me changing my mind about my drink. However, we managed to work it out. Although the dining area was empty as my stomach at the time the atmosphere was quite good, the way the seating arrangements was. Everybody's afraid to eat out these days. To my surprise there wasn't any flies swarming the restaurant like some places I've been in. This place is walking distance from me so I think that'll be my spot, until it's not. 🍔🍟🥤😋
  • BJ
    B14ckh4mm3r Jones
    Sep 7, 2025
    1.0
    All Wendy's are horrible
  • LH
    Lisa Hewel
    Aug 20, 2025
    2.0
    Ordered a plain hamburger. Got a burger with ketchup, pickles and onion. I couldn't eat it so into the garbage it went. Is there any place you can get a food order without someone screwing it up? So tired of the incompetence and terrible tasting crap.
  • MC
    Marcelino Crespo
    Aug 12, 2025
    5.0
    A very good Wendy's location! We had the Wednesday meal and the kids loved it!

Frequently Asked Questions About Wendy's

Is Dolson #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.