Brand Certified
Dunkin'
3.6(292 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
486 Route 17M, Middletown, NY
10940, United States
Certified by Dunkin' • Feb 22, 2026
(845) 645-1183
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Middletown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
292 reviews
5 stars
127
4 stars
57
3 stars
34
2 stars
14
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and poorly maintained equipment, such as broken machines and dirty facilities.
Speed of Service
While some customers noted fast service, many others complained about long wait times and slow service, particularly during busy hours.
Product Quality
Customers frequently mentioned inconsistent quality of food and drinks, with reports of stale items and poorly prepared orders.
- POPremium OmbreDec 15, 20251.0Nothing but discrimination, my Latte was half full and my food was burnt. Horrific customer service Do not recommend anyone to visit here !
- KKKkNov 11, 20251.0Ordered a double shaken espresso, which is only supposed to made with oat milk, and it was given to me with regular milk. I am allergic to milk and not only can I not drink it, if I did I’d end up in the ER. Thank you to the people sending me a death wish. I don’t understand if the recipe has changed suddenly? But your employees need to realize that food and drinks are going into people bodies and can serious repercussions. The lady taking, giving, and making the order was extremely rude and also asked if I wanted the double shaken espresso hot or iced? Not sure if she is new but the thing that makes it shaken is ice. Please train her to interact with people kindly & how to make a drink that has been on the menu for a year. Really disheartening. Do better.
- KIKizma IsmaelOct 23, 20251.0So I ordered candy bar frozen coffee and I asked to ADD caramel to it that’s all I said. I went to the window to pay the candy bar frozen coffee and it only had whipped cream and caramel that I asked for but it usually comes with candies and other stuff they put on it also mocha drizzle but it wasn’t what I ordered and one of the workers is telling me that the caramel don’t go on it, I paid for it to be added in it so it can do on it! Like what do u mean? I paid for it! Listen to the customer!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Middletown, NY?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead at Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a fast grab-and-go experience.
What kinds of food and beverages can I find at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and various beverages, including premium drinks and 50+ varieties of donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' in Middletown, NY has a drive-thru to make your ordering quick and convenient.
What nearby places can I visit after grabbing a coffee at Dunkin'?
After your visit to Dunkin', you can check out nearby attractions like Bella Lena's Pizza Restaurant or LowerRoom Cafe for food and entertainment.
Is there a convenient transit option near Dunkin' in Middletown, NY?
Yes, Mid-City Transit Corp, a local bus station and rental service, is nearby and can help you get to Dunkin' with ease.
Are there other coffee shops close to this Dunkin' location?
Yes, there's another Dunkin' nearby as well as Bagel World, which offers coffee and bagels close to this location.
What payment options does Dunkin' accept at this location?
Dunkin' accepts both credit and debit card payments for your convenience.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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