Dunkin'

3.9
658 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Middletown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2580 Route 302, Middletown, NY
10941, United States

Hours

Reviews

3.9
658 reviews
5 stars
332
4 stars
131
3 stars
88
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and helpful staff, others report rude behavior and disorganization.

Order Accuracy

There are frequent complaints about incorrect orders and poor attention to detail, leading to customer frustration.

Cleanliness

The cleanliness of the location is inconsistent, with reports of dirty restrooms and a general lack of upkeep.

Food Quality

Food quality is hit or miss, with some customers enjoying their meals while others find them unsatisfactory or poorly prepared.

Speed of Service

While some customers appreciate the quick service, others experience long wait times and chaotic conditions during busy hours.
  • AH
    Aunm Husshin
    5 days ago
    5.0
    Go to get coffee as I normally do and I’m the only one there and the two new young lady’s are either blasting music or on their phones.coffee has not been the same not stirred even mixed with tea as you can just smell it’s horrible.well I’m done going here completely after the polite young petite spanish girl left it’s been downhill.
  • JS
    joann shorten
    Nov 3, 2025
    1.0
    Very rude and unprofessional experience would not recommend
  • PR
    Paul Roberts
    Oct 21, 2025
    5.0
    IceThe service is exceptional at this location
  • JC
    Jay Covell
    Sep 22, 2025
    5.0
    Like any of the other Dunkin’ Donuts the staff is always courteous. The donuts are good and they make my coffee just right.
  • GM
    G. Shane Moore
    Sep 11, 2025
    5.0
    I really enjoy getting my morning coffee from this particular location. I find the employees very helpful and nice to talk with. And that spills over on us, the patrons. (No pun intended :-) Those of us in line are happy to be there. The employees seam eager to help. And if there is a mix-up, they go out of their way to make it right; doing so with a smile and an apology. I especially enjoy Twana's efforts. She make a GREAT coffee, no matter what coffee style mood I'm in. (I am really enjoying the pumkin' flavors) Keep it up, Dunkin'! (applause here) Oh, the 4 stars on the food is to keep up the quality. Always a pleasure!

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Middletown, NY?

This Dunkin' in Middletown, NY is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.