Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
221 reviews
5 stars
146
4 stars
24
3 stars
9
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, contributing to a positive dining experience.
Food Quality
While many customers praise the food as fresh and delicious, there are complaints about inconsistency in portion sizes and food preparation.
Cleanliness
Several reviews mention cleanliness and sanitary conditions, although there are isolated incidents of unsanitary experiences.
Value for Money
Customers appreciate the good prices and value offered, though some feel certain items are overpriced for the quality received.
Order Accuracy
There are mixed reviews regarding order accuracy, with some customers reporting issues with incorrect orders or missing items.
- MFMegan Ferentheil4 days ago5.0Always a pleasant experience here! Friendly service, delicious cheesesteak!
- DRDorothy RousselleNov 16, 20251.0Very little meat and not hot cheese wasn't even melted, asked for a coke got a watered down diet coke and very few fries the whole combo was only Luke warm
- KSKen SNov 15, 20251.0For over $10 you get nothing. Better off going to Su way or Jersey Mike's
- JBJack BoundsNov 9, 20255.0Very nice staff. Made our food and took our order with lots of care. Great customer service!
- AOA OOct 31, 20252.0Have ordered from here a lot, this is the first time the food was disappointing. Got little meat way more bread, and of course the bread was totally burnt. You can clearly see it and the staff could care less, also lemonade has been watered down.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Galleria at Crystal Run?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks at this location does not offer delivery service as delivery hours are marked closed all days of the week.
Is there a drive-through available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks at this location does not have drive-through service; all drive-through hours are closed.
Can I order takeout or pickup food from Charleys Cheesesteaks?
Takeout and pickup services are currently not available at this Charleys Cheesesteaks location, as the hours for both are listed as closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1 Galleria Drive, Middletown, NY 10941, USA, inside the Galleria at Crystal Run shopping center.
What nearby stores can I visit before or after dining at Charleys Cheesesteaks?
You can visit nearby stores like Aldo for shoes and fashion accessories, Goldland Jewelers for jewelry, and LensCrafters for eyewear inside the Galleria at Crystal Run.
Are there entertainment options near Charleys Cheesesteaks at Galleria at Crystal Run?
Yes, nearby entertainment includes Round1 Bowling & Amusement arcade and Namco Cyber Station arcade, great for family fun before or after your meal.
Is public transit available near Charleys Cheesesteaks?
While the profile does not list transit stations, the location inside the Galleria at Crystal Run mall means it is accessible via major local transit routes serving the Middletown area.
What other dining options are close to Charleys Cheesesteaks?
Nearby dining options include Y & E CREATIONS for donuts, Pretzelmaker bakery, Jimmy Jazz clothing store with food options, and Johnny Rockets burger restaurant.