When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Middle Village Fresh Pond Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely slow service, with long wait times for both delivery and in-store orders, often exacerbated by inattentive staff.
Food Quality
Many reviews highlighted poor food quality, including overcooked, underseasoned, or improperly prepared items, leading to customer dissatisfaction.
Order Accuracy
Frequent complaints about incorrect or incomplete orders were noted, with customers receiving wrong items or missing components.
Cleanliness and Management
Several reviews mentioned unsanitary conditions and a lack of proper management, contributing to a negative dining experience.
Mixed Experiences
While some customers enjoyed their meals and praised the flavors, the overall sentiment leaned towards dissatisfaction, indicating inconsistency in service and food quality.
BR
brian reusch
Sep 28, 2025
1.0
Worst Wingstop I've ordered from. Placed a delivery order that was supposed to take 45 minutes. The delivery person arrived at 30 minutes and waited, at 45 minutes the restaurant told them they only just accepted the order and it'd be another hr. Sure enough they didn't even finish it for another hr so total time was over 2 hours for delivery. Don't use this Wingstop!
SP
sima persaud
Sep 25, 2025
2.0
I ordered over the phone for pick up and was told 30 minutes but I got there 40 min and they forgot to put my order in then I had to re order and wait another 20 min .
CT
Cristian Trujillo
Sep 20, 2025
1.0
Las peores alas que me he comido, sin sabor, tiesas y las papas ni que decir.
MF
Ma Fe
Aug 21, 2025
1.0
I’m very disappointed with my recent order from Wings Stop. I ordered three different flavors, but the wings had no salt and the flavors I chose had no taste at all. I’ve ordered from a different location before and never had this issue, so this experience was extremely disappointing. I paid for delivery, tips, and taxes, and it was not worth it. Unfortunately, I will not be ordering from this location again.
DB
D Blake
Jul 27, 2025
5.0
I placed an online order, but I forgot to change my location, the manager told me to call the other location and ask them to cancel. He then went ahead and gave me a complimentary meal because of a past bad experience I had at this location 2 years ago I was told I would get back a refund, but never did.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Middle Village Fresh Pond Rd offer?
Wingstop offers classic and boneless wings, along with tenders, available in over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Middle Village Fresh Pond Rd?
Wingstop is open every day from 10:30 AM to 2:00 AM.
Does Wingstop Middle Village Fresh Pond Rd offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through option at Wingstop Middle Village Fresh Pond Rd?
No, the drive-through service is closed every day at this location.
What payment methods are accepted at Wingstop Middle Village Fresh Pond Rd?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Middle Village Fresh Pond Rd located?
It is located at 61-22 Fresh Pond Road, Middle Village, NY 11379, United States.
Are there any nearby places where I can grab a different type of food close to Wingstop?
Yes, nearby food options include Subway sandwich shop, Baskin-Robbins ice cream shop, Taco Bell fast food restaurant, Dunkin' coffee shop and donuts, KFC chicken restaurant, and Pizza Hut pizza delivery service.
What nearby services could be useful if I'm visiting Wingstop Middle Village Fresh Pond Rd?
Nearby services include Centers Urgent Care for medical emergencies, Advance Auto Parts for automotive needs, and UPS Access Point for shipping and postal services.
Is there a convenient way to get to Wingstop Middle Village Fresh Pond Rd using public transit or nearby landmarks?
While specific transit details aren't provided, Wingstop is near landmarks like Tiger Schulmann's Martial Arts and Maspeth travel services, which can help orient your route when visiting.
Can I order Wingstop Middle Village Fresh Pond Rd online?
Yes, you can order online for carryout and delivery via their website or mobile apps available for iOS and Android.