Wingstop

2.8
185 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Middle Village Fresh Pond Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
61-22 Fresh Pond Road, Middle Village, NY
11379, United States

Hours

Reviews

2.8
185 reviews
5 stars
56
4 stars
23
3 stars
19
2 stars
11
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for both delivery and in-store orders, often exacerbated by inattentive staff.

Food Quality

Many reviews highlighted poor food quality, including overcooked, underseasoned, or improperly prepared items, leading to customer dissatisfaction.

Order Accuracy

Frequent complaints about incorrect or incomplete orders were noted, with customers receiving wrong items or missing components.

Cleanliness and Management

Several reviews mentioned unsanitary conditions and a lack of proper management, contributing to a negative dining experience.

Mixed Experiences

While some customers enjoyed their meals and praised the flavors, the overall sentiment leaned towards dissatisfaction, indicating inconsistency in service and food quality.
  • BR
    brian reusch
    Sep 28, 2025
    1.0
    Worst Wingstop I've ordered from. Placed a delivery order that was supposed to take 45 minutes. The delivery person arrived at 30 minutes and waited, at 45 minutes the restaurant told them they only just accepted the order and it'd be another hr. Sure enough they didn't even finish it for another hr so total time was over 2 hours for delivery. Don't use this Wingstop!
  • SP
    sima persaud
    Sep 25, 2025
    2.0
    I ordered over the phone for pick up and was told 30 minutes but I got there 40 min and they forgot to put my order in then I had to re order and wait another 20 min .
  • CT
    Cristian Trujillo
    Sep 20, 2025
    1.0
    Las peores alas que me he comido, sin sabor, tiesas y las papas ni que decir.
  • MF
    Ma Fe
    Aug 21, 2025
    1.0
    I’m very disappointed with my recent order from Wings Stop. I ordered three different flavors, but the wings had no salt and the flavors I chose had no taste at all. I’ve ordered from a different location before and never had this issue, so this experience was extremely disappointing. I paid for delivery, tips, and taxes, and it was not worth it. Unfortunately, I will not be ordering from this location again.
  • DB
    D Blake
    Jul 27, 2025
    5.0
    I placed an online order, but I forgot to change my location, the manager told me to call the other location and ask them to cancel. He then went ahead and gave me a complimentary meal because of a past bad experience I had at this location 2 years ago I was told I would get back a refund, but never did.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.