Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
2,260 reviews
5 stars
1,086
4 stars
530
3 stars
273
2 stars
123
1 star
248
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and taste of the food, although there were complaints about cold items and overcooked fries.
Service Speed
While some reviews highlighted fast service, others reported long wait times and disorganization, particularly during busy hours.
Customer Service
Feedback on staff behavior was mixed; some customers appreciated friendly service, while others experienced rudeness and poor handling of complaints.
Cleanliness
Many customers noted the cleanliness of the restaurant, including the restrooms, which was positively highlighted in several reviews.
Order Accuracy
There were multiple reports of incorrect orders and missing items, indicating a need for improvement in order accuracy.
- MSMd Raj SikderDec 29, 20251.0I've come to pick up my food order. I pressed the doorbell and have been standing here in the cold for 20 minutes. But the staff here are completely ignoring me. One person came, just checked the name, and left. I rang the bell several more times after that, but there's still no response. The staff at this restaurant are careless. However, the woman who is visible in the picture was somewhat careful. But the two boys, upon seeing me, became busy chatting amongst themselves.
- F_Foreign _FairyDec 24, 20255.0I have been coming to this Wendy's since I was a little girl i am now 25. They always have the freshest food compared to other Wendys franchises. I have went to wendys in other states but this Wendys without fail will always have the freshest food and no issues.
- RKRichard KesslerDec 20, 20251.0World’s slowest Wendy’s.
- ALAndrey luchkivDec 15, 20251.0In short, I, the driver, tried to pick up my order at night through the drive-through window, but I was told that since I was a delivery driver, I had to pick up my order through another window and wait outside in minus seven degrees Celsius and wind, which is about 22 degrees Fahrenheit, on December 15 at 12:09 a.m.
- VRvillian rosaDec 1, 20251.0I feel very disappointed at the fact that I just finished ordering my food, but the fact that one of the employees that she was the only one at the moment at the register she’s medium dark skin wants to come out feeling some type of way just because I told The excuse me is anyone taking orders and wants to try to give me attitude now I gave her a good few seconds, but she was too busy talking to one of the delivery guys and she saw I was standing there she was being very rude
Frequently Asked Questions About Wendy's
Is 61-11 Fresh Pond Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 61-11 Fresh Pond Rd., Middle Village, NY?
Wendy's is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, their drive-thru is open daily from 6:30 AM to 3:00 AM.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the App Store or online at order.wendys.com.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Middle Village location for feedback or questions?
You can call them directly at (718) 821-0225 or reach Customer Care via their Contact page or at 888-624-8140.
Are there any fast food options near Wendy's at 61-11 Fresh Pond Rd.?
Yes, nearby fast food options include Little Caesars, KFC, Pizza Hut, Subway, and Taco Bell which are convenient for a variety of fast-food cravings.
What nearby places could I visit before or after dining at Wendy's?
You might enjoy visiting The Queens Movement Studios for dance and art, or POParazzi Balloons for events and celebrations nearby.
Is there a nearby gas station if I need to fuel up when visiting Wendy's?
Yes, Citgo and BP gas stations are nearby, both offering convenience stores and gas services.
Does Wendy's Middle Village location offer delivery and takeout services?
Yes, Wendy's offers both delivery where available and takeout services at this location.