Arby's

4.1
2124 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
69-16 Metropolitan Avenue, Middle Village, NY
11379, United States

Hours

Reviews

4.1
2,124 reviews
5 stars
1,049
4 stars
564
3 stars
271
2 stars
80
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of rudeness or neglect.

Food Quality

Feedback on food quality varied, with some praising specific items while others criticized dryness and poor preparation.

Cleanliness

The restaurant was generally described as clean, though there were isolated reports of unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.

Atmosphere

The location was appreciated for its unique decor and calm environment, contributing positively to the dining experience.
  • EC
    edward collado
    Dec 18, 2025
    4.0
    Great sandwiches.
  • JS
    Jaskaran Singh
    Nov 29, 2025
    1.0
    Empty restaurant no one bothered to take order
  • TS
    Takyashilah S
    Nov 26, 2025
    4.0
    I found out about the steak nuggets about a month ago and had been wanting to try them ever since. A friend and I finally went, and they were interesting, they tasted like warm beef jerky. I’d eat them again, but I wouldn’t go out of my way for them. The location itself is a decent size and was pretty clean. We went around 1–2 PM and there were plenty of parking spaces available. The service was okay; they seemed a bit short staffed and the manager was helping at the front. There was a slight wait, but nothing too crazy.
  • AP
    Andrew Park
    Nov 21, 2025
    2.0
    Arby’s is Arby’s. I’ve never been a fan but this location is always clean and the staff are very friendly. I wish it wasn’t an Arby’s though and instead there was a grocery store or a deli here. I read that this used to be a historic German restaurant and it kinda makes me sad that it’s just an Arby’s now.
  • BF
    Brooklyn “BROOKLYN” Finest
    Nov 20, 2025
    5.0
    It's ARBY'S ... They create the absolute best tasting Sandwich. They have the MEATS.