Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food quality, including moldy items and undercooked chicken.
Order Accuracy
Frequent complaints about missing items and incorrect orders, with many customers noting that their orders were consistently wrong.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.
Staff Attitude
Mixed feedback on staff behavior, with some customers noting rudeness and lack of professionalism, while others praised friendly service.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with some customers noting dirty conditions.
PI
Patrick I.
Oct 25, 2025
2.0
Yes, it is mandatory for those who work in a commercial kitchen to wear an effective hair restraint, such as a hairnet, hat, or scarf, to cover all exposed body hair. This rule is a food safety regulation to prevent hair from contaminating food, clean equipment, and utensils.
BB
bill bracket
Sep 6, 2025
1.0
Halfway through eating found mold on the bottom of my maple breakfast sandwich. It tasted old but I had no clue that it was literally rotting. I never have high expectations for fast food but serving customers moldy food is deplorable.
CD
Charlie Duran
Aug 24, 2025
1.0
I asked for fresh meat and I didn’t get it
JI
Jen Irons
Aug 10, 2025
1.0
This Wendy’s is without question, the worst in existence. I have never received an order from here where everything was done correctly, or all paid for contents of my order were received. I’ve complained online, by phone, and I’ve spoken to store “managers.” Despite this, nothing has changed. In one instance, I called and spoke to a manager, explaining that I’m always missing items when I receive my orders. I asked her to ensure that I receive everything I ordered. When the order was received, three items were missing. You can’t make this stuff up. All my orders are by delivery, and unfortunately, the Wendy’s app always selects this store based on my address. I have inquired how to change this, and no luck. In today’s order, I asked for my spicy chicken sandwich to be plain. It’s as clear as day on my receipt, but you wouldn’t know it based on what I received. Everything I asked not to be on the sandwich was there. My junior bacon cheeseburger had no cheese. I don’t know what it is with this store, but they need to clean house and start from scratch. At this stage, the only way I can make sure I receive what I’m supposed to from Wendy’s, is by picking up my orders. I will do that, but not from this store.
JG
Jason Geier
Jul 20, 2025
2.0
Food is not the same here. The staff really don't care about food quality anymore. Honestly not wendys quality.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Merrick, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Merrick, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 379-5449.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Merrick #10 Wendy’s serve breakfast?
Yes, this Wendy’s location in Merrick, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Merrick?
The drive-through at Wendy's Merrick is open daily from 10:00 AM to 2:00 AM.
Does Wendy's Merrick offer delivery and takeout?
Yes, Wendy's Merrick offers both delivery and takeout options. You can check availability and place orders via their app or website at order.wendys.com.
Is breakfast served at Wendy's Merrick?
Yes, breakfast is available at Wendy's Merrick, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Merrick?
Wendy's Merrick accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Merrick?
You can contact Wendy's Merrick directly at (516) 379-5449 or provide feedback through their Customer Care team via their Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy's website (menu.wendys.com) and mobile app. Nutritional info updates as you customize menu items.
Are there any nearby food options similar to Wendy's in Merrick?
Yes, nearby you can find Burger King and Taco Bell for more fast food and burger options, as well as Xaga Sushi Asian Fusion if you're in the mood for sushi or Japanese cuisine.
What nearby places can I visit after dining at Wendy's Merrick?
After dining at Wendy's Merrick, you could visit places like Trader Joes for grocery shopping, or enjoy a coffee at Dunkin'. For dessert, Baskin-Robbins is nearby as well.
How can public transit help me reach Wendy's Merrick and nearby attractions?
While specific transit stops aren't listed, Wendy's is located at 1728 Merrick Rd., close to various stores and eateries like Sephora, Chase Bank, and local fitness studios, making it convenient to combine visits using local transit or rideshare.
Is Wendy's Merrick hiring currently and how can I apply?
To check current job openings at Wendy's Merrick, visit their Careers page and search for jobs in Merrick, NY. If no positions are available, it's advised to check back regularly.