Brand Certified
Wendy's
3.6(662 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1728 Merrick Rd., Merrick, NY
11566, United States
Certified by Wendy's • Mar 01, 2026
(516) 379-5449
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/merrick/1728-merrick-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
662 reviews
5 stars
274
4 stars
139
3 stars
93
2 stars
45
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale items, undercooked food, and missing items from orders.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and bathrooms.
Positive Experiences
A few customers praised the food and service, mentioning specific items they enjoyed and friendly staff.
- KKKevin KatzFeb 26, 20265.0The gentleman working today does a great job. He was very respectful. You guys are very busy and he does a very good job. I wanted that to be shared and I want it to be known by the management that that’s the way I feel maybe get the guy some help I’m sure he could use it but as far as he goes very good service, thank you.
- HGHannah GreenFeb 21, 20261.0I got served hard stale nuggets I shouldn’t have to wait for your mistake . Non of the team members were wearing uniforms in the front of the house . Looked like it was a big hang out session . Terrible etiquette . Manager looked like she hasn’t showered in days . Lost a good customer I love Wendy’s these people are ruining the name
- JMJulio MartinezFeb 7, 20265.0Very good place
- MLMonica LavegaJan 14, 20262.0Forgot my sauces but I guess they’re okay
- SSStaceyJan 3, 20264.012/31/25. This location, like many, was very clean. Bonus points for the freestyle soda machine. The single cheeseburger was much smaller than what I remembered, but it was still tasty. I swapped out one American cheese slice for asiago cheese. I asked for no tomato but I guess she forgot to enter it. Not a big deal.
Frequently Asked Questions About Wendy's
What are the drive-through hours for Wendy's in Merrick?
The drive-through at Wendy's Merrick is open daily from 10:00 AM to 2:00 AM.
Does Wendy's Merrick offer delivery and takeout?
Yes, Wendy's Merrick offers both delivery and takeout options. You can check availability and place orders via their app or website at order.wendys.com.
Is breakfast served at Wendy's Merrick?
Yes, breakfast is available at Wendy's Merrick, including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Merrick?
Wendy's Merrick accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Merrick?
You can contact Wendy's Merrick directly at (516) 379-5449 or provide feedback through their Customer Care team via their Contact page or Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on Wendy's website (menu.wendys.com) and mobile app. Nutritional info updates as you customize menu items.
Are there any nearby food options similar to Wendy's in Merrick?
Yes, nearby you can find Burger King and Taco Bell for more fast food and burger options, as well as Xaga Sushi Asian Fusion if you're in the mood for sushi or Japanese cuisine.
What nearby places can I visit after dining at Wendy's Merrick?
After dining at Wendy's Merrick, you could visit places like Trader Joes for grocery shopping, or enjoy a coffee at Dunkin'. For dessert, Baskin-Robbins is nearby as well.
How can public transit help me reach Wendy's Merrick and nearby attractions?
While specific transit stops aren't listed, Wendy's is located at 1728 Merrick Rd., close to various stores and eateries like Sephora, Chase Bank, and local fitness studios, making it convenient to combine visits using local transit or rideshare.
Is Wendy's Merrick hiring currently and how can I apply?
To check current job openings at Wendy's Merrick, visit their Careers page and search for jobs in Merrick, NY. If no positions are available, it's advised to check back regularly.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website