McDonald's

3.9
788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1813 Merrick Rd, Merrick, NY
11566, United States

Hours

Reviews

3.9
788 reviews
5 stars
386
4 stars
160
3 stars
100
2 stars
56
1 star
86

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions in the dining area and restrooms.

Staff Attitude

Feedback varied on staff friendliness; some praised polite service, while others experienced rude or unhelpful interactions.

Food Quality

Several customers complained about food being stale or not prepared correctly, particularly fries and burgers.
  • CC
    Carmine C
    Nov 7, 2025
    2.0
    Gross rubbery chicken in their new snack wraps. Both of them different flavors. Gross gross gross ruined appetite. I’m sure I’m not the only one…
  • BM
    bryan martinez
    Nov 4, 2025
    5.0
    Great customer Service. And of course, food was 👍🏻
  • KC
    Kasey C.
    Oct 29, 2025
    2.0
    After a long day looking for a quick bite to eat stopped at this McDonald’s location on Merrick Rd in Merrick. My order was taken, get to the window gentleman reviews my order, never gave me the receipt as he thought I was the car behind me. Next window a lot of talking and distraction going on, I get a drink, get my food glanced in the bag I began to drive home. Get home less than 10 mins away, food is wrong 2 Quarter Pounds, 1 Big Mac, Fries and the Sprite which was literally Seltzer water. To top it off NOT MY ORDER HORRIBLE!
  • TZ
    Thomas Zenker
    Sep 27, 2025
    1.0
    Zero stars place is horrible do not come here
  • JG
    John Geiger
    Sep 25, 2025
    3.0
    It's a McDonald's. It was nice and clean. Needs more parking.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Merrick, NY?

McDonald's in Merrick, NY is open daily from 6:00 AM to 2:00 AM, with Friday and Saturday being open 24 hours.

What are the delivery hours for McDonald's in Merrick, NY?

Delivery service is available from 6:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.