Five Guys

4.3
527 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2099 Merrick Rd. in Merrick is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2099 Merrick Rd., Merrick, NY
11566, United States

Hours

Reviews

4.3
527 reviews
5 stars
304
4 stars
132
3 stars
48
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the quality and taste of the burgers and fries, noting that they are fresh and delicious.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the portion sizes or overall value.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned areas for improvement.

Staff Friendliness

While some reviews mentioned negative interactions, many customers appreciated the friendly and helpful nature of the staff.
  • PP
    Patrick Gilmer (PJ)
    Nov 10, 2025
    5.0
    No more peanuts to go? WRF. That's bs
  • KM
    Kimberly M
    Nov 3, 2025
    5.0
    Five guys is perfect for anyone with a gluten allergy. When I order in person they take my allergy (celiac) seriously, I really wish there was a way to mention allergies when ordering online!! The only gluten in the restaurant is the buns, so the fryer and fries are safe. The lettuce wrap (instead of a gluten bun) are really good and hold up so well. Thank you for having quality safe food for celiacs!
  • AP
    Alicia P
    Oct 22, 2025
    5.0
    Good food, good service and clean atmosphere! Tons of fries in the bag - did not disappoint.
  • JK
    Jacob Kremer
    Sep 26, 2025
    1.0
    Service sucks like 15 people waiting to get their order over 40 minutes wait for a burger and fires
  • NM
    Nicole A M
    Jul 3, 2025
    5.0
    The Arab guy who's the cashier and cook was so welcoming, polite and easy going. Burgers were hot & tasty and fries are always fried upon arrival so they're always hot. Best location in Nassau County.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.