Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Cookies were great. Staff made good suggestions. The thin cookies are a good option when you want something not as large
CC
Cui Cui-Goldman
Oct 27, 2025
5.0
The cookies are big and delicious! Definitely recommend!
PG
perla Gomez
Oct 27, 2025
1.0
Never coming back to this location ever again!!!! I’ve always had a pleasant time during my visits at the other Chip City’s Long island has to offer, but this by far was my worst experience ever. Once entering this store I wasn’t even greeted which is biggie, but when I decided to order 2 boxes for my family I was met with loud sighs and disgusted looks by the staff, specially the chubby blonde person (Cannot tell if they are a man or a women). They rung up my 2 boxes then continued to throw them instead of handing them to me. My son went back in to get some napkins when he overhead the staff talk poorly about me and my husband. Is this the type of staff you want representing your company?? Shame !!!
ML
Mary Louise
Oct 23, 2025
1.0
I just discovered that the Merrick, NY Chip City will be open all day on Thanksgiving which means that employees will not be able to spend the most family-centered holiday with their families. What are the owners of this franchise thinking? I hope they, too, will be behind their desks all day while their families celebrate without them!! I, personally, do not want to support a company that does not respect their employees.
PC
Paco Carlitos
Oct 18, 2025
1.0
Horrible service, especially that ginger girl. Very Rude and unapproachable.
What types of services does Chip City offer for ordering cookies?
Chip City offers in-store pickup, delivery, and same-day delivery services for your convenience.
Where is Chip City located?
Chip City is located at 2012 Merrick Road, Merrick, NY 11566, United States.
What are Chip City's opening hours throughout the week?
Chip City is open Monday to Thursday and Sunday from 12:00 PM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
What payment options are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa for your purchases.
How can I contact Chip City for customer service?
You can reach Chip City's customer service via email at Customerservice@chipcitycookies.com or by phone at +1 516-207-1195.
Where can I find Chip City's menu online?
Chip City's menu is available online at https://chipcitycookies.com/flavors for you to explore their cookie varieties.
Does Chip City have an online ordering platform?
Yes, you can order online through Chip City's ordering platform at https://order.chipcitycookies.com/.
What is the dress code for visiting Chip City?
The dress code at Chip City is casual, welcoming a relaxed atmosphere for all guests.
Are there nearby places where I can get my phone repaired before or after visiting Chip City?
Yes, nearby phone repair options include Asurion Phone & Tech Repair, Ubreakifix, and the Sprint Store, which are convenient spots for your mobile phone needs when visiting Chip City.
What dining options are near Chip City for a complete meal experience?
Near Chip City, you can visit restaurants such as La Bottega (American), Tony & Luigi’s (Italian), Koban Sushi Restaurant, 6 Elements Sushi Asian Cuisine and Bar, Sushi Ko, and Chipotle Mexican Grill for a variety of meal options before or after enjoying cookies.
Are there any places to relax or get a drink near Chip City?
Yes, nearby venues like Tropical Smoothie Cafe (smoothies and café) and COBS Bread (bakery and American restaurant) provide nice spots to relax or enjoy a drink along with your Chip City visit.