Business Details
About
RestaurantCatererBar
Regarded as one of the most popular restaurants on Route 110 in Melville, The Refuge offers a modern twist on Italian and Latin cuisine with a nod to the classics. Celebrate a Sweet 16, Mitzvah, Corporate Event, Wedding, or Cocktail party with our Indoor and Outdoor event catering. The Refuge has one of the most popular Sunday brunches on Long Island.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
2,511 reviews
5 stars
1,453
4 stars
626
3 stars
231
2 stars
93
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising attentive staff while others reported rude or inattentive service.
Food Quality
Food received high praise for flavor and presentation, but there were complaints about specific dishes being poorly executed or not matching descriptions.
Atmosphere
The venue was frequently described as vibrant and inviting, though some found the noise level too high for comfortable conversation.
Management Response
Several customers expressed dissatisfaction with management's handling of complaints, citing dismissive attitudes and lack of resolution.
Staff Highlights
Certain staff members, particularly a waiter named Caden, received numerous accolades for their exceptional service and positive energy.
- SSShawnJan 5, 20265.0Had great time there on New year's eve.She was happy that says alot.Thank you.
- GMGeoffrey MarschallJan 4, 20264.0The food was great. The restaurant was rather dark. I have transition glasses and had to take them off to see where I was going. I was there for lunch and it was nice to walk outside in the sun and see things again. It's way too dark inside
- CDCarla David-RoseDec 27, 20255.0Reunion Christmas Party every year it's better than the last.
- HKHeather KnesplerDec 16, 20255.0My employer just had a holiday party here and it was really wonderful! Lots of delicious appetizers, Italian food, cake and coffee. The staff was excellent and kept the appetizers coming.
- JGJessica GoldsteinDec 15, 20251.0I wish I could give a zero star. Please do not go to this place. Went with a few coworkers after work and the staff there is just terrible. It was absolutely disgusting how the bartender was talking to women. Very rude. The waiter/ cleaning table Mel (or Melanie) Not sure What was her problem but her attitude was terrible. Do they know what customer service is? Never returning with people this working there. DO BETTER.
Frequently Asked Questions About The Refuge
Do you offer catering services?
Yes! https://www.refuge110.com/cateredevents/
Does The Refuge accept reservations?
Yes, The Refuge accepts reservations which can be made via their private dining webpage.
What are The Refuge's hours for brunch?
Brunch is served on Saturdays and Sundays from 11:00 AM to 3:00 PM. The restaurant is closed for brunch Monday through Friday.
Does The Refuge offer catering services?
Yes, The Refuge offers catered events including weddings, corporate events, and bar mitzvahs. More details can be found on their catering webpage.
What meals does The Refuge serve throughout the day?
The Refuge serves breakfast, lunch, brunch, dinner, happy hour, and late night meals.
What payment options does The Refuge accept?
The Refuge accepts American Express, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a bar at The Refuge and do they serve alcoholic beverages?
Yes, The Refuge has an onsite bar and serves liquor, cocktails, beer, and wine.
What are The Refuge's general opening hours?
The Refuge is open Monday through Thursday from 11:30 AM to 10:00 PM, Friday from 11:30 AM to 11:00 PM, Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Are there any late night services at The Refuge?
Yes, on Thursday, Friday, and Saturday, The Refuge's bar and lounge are open late until 1 AM.
Where is The Refuge located and which nearby cities does it serve?
The Refuge is located at 515 Broadhollow Rd, Melville, NY 11747. It serves surrounding cities including Plainview, Dix Hills, Woodbury, South Huntington, West Hills, Bethpage, and Syosset.
What nearby places can I visit around The Refuge?
Nearby you can find places like Push Fitness Club of Melville for a workout before dining, Fitrition for a coffee or smoothie, and Saf-T-Swim of Melville for swimming lessons. These spots offer a variety of activities you can enjoy before or after your visit to The Refuge.