Many customers praised the deliciousness and freshness of the sandwiches, with specific mentions of the roast beef and chicken sandwiches.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
Inconsistency
There were mixed reviews regarding food consistency, with some customers experiencing great meals while others reported disappointing or poorly made dishes.
Atmosphere and Parking
The atmosphere received some criticism for being uncomfortable, and parking was noted as a significant issue due to limited space.
JG
Justin Giannone
Dec 30, 2025
5.0
Food is amazing. Takes a little time to cook which I guess shows it’s fresh and done well.
LL
linepouchard
Dec 4, 2025
5.0
Excellent Roast beef melt and friendly, efficient service
NA
Norell A
Dec 2, 2025
4.0
Love the tomato bisque and country fried chicken sandwich. Their fry sauce and fries are yummy!
MO
Members only
Nov 28, 2025
1.0
Over priced, nasty employees and food is not consistent. I used to love this place until I started to experience with most on here are saying. Please know whatever beef you order in here you’re getting roast beef. I ordered a Philly cheesesteak over the summer and when I called to see if it was tender steak, the woman told me it’s roast beef chopped up then why does the menu say ribeye? False advertisement.
Next order and I’ll show you pictures. I get a special prime rib sandwich. I call about it to inquire & She tells me it’s def prime rib. $25 for the sandwich I’m in the mood for it so I order it for pick up and You’ll see in the pictures, It’s not prime rib. It’s roast beef! All they do is add truffle onions etc and call it prime rib. I call up and the employees are arguing with you. Very nasty unprofessional. I leave a message for the owner I speak to him, He was overly nice…I had hope, I mention all of my grievances the prime rib sandwich I send him pictures via text. I let him know about the Philly cheese steak & the menu says rib eye but employees say roast beef and he said well Philly cheesesteak is chopped meats..so. I said but your menu says a particular cut and it’s not?! It says rib eye.
He Offered me a gift card, takes my information. And Never sends me a gift card. Or an explanation as to what happened. I write him again and he writes back that it was prime rib but not executed properly but still no gift card sent… way too expensive to just be buying roast beef and calling it special sandwiches.. In addition no consistency and you’re dealing with attitudes & incompetence here. Nothing over the top at Roast to be loyal anymore that I need to run back too, so I’m done. The owner should really get more involved as it is a great concept but there is no good customer service, the prices do not reflect the quality and care of food and false advertising on sandwiches.
NG
Nicholas Gkionis
Nov 20, 2025
3.0
I haven’t been here in years but I came back to see if it was still good. Unfortunately, it didn’t live up to the 5 stars this time. The roast beef melt was dry and lacked flavor. I aldo remember the bread being better. The sweet potato tater tots were lovely. The tomato bisque sucked. Not as good as I remember overall.
Frequently Asked Questions About Roast Sandwich House
What is the address of Roast Sandwich House?
Roast Sandwich House is located at 827 Walt Whitman Road, Melville, NY 11747, US.
What are the operating hours of Roast Sandwich House?
Roast Sandwich House is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I view the menu for Roast Sandwich House?
You can view the menu online at https://www.roastsandwichhouse.com/melville-menus/.
Does Roast Sandwich House offer online ordering?
Yes, you can place orders online through https://www.roastsandwichhouse.com/online-ordering/.
What type of cuisine does Roast Sandwich House serve?
Roast Sandwich House is a sandwich restaurant specializing in American-style sandwiches.
What is the main phone number to contact Roast Sandwich House?
You can contact Roast Sandwich House at +1 631-629-4869.
Are there any coffee shops near Roast Sandwich House where I can grab a drink before or after my meal?
Yes, nearby coffee shops include Gregorys Coffee and 7-Eleven, both great spots to grab a drink close to Roast Sandwich House.
Is there a place nearby where I can get a haircut or grooming services after dining?
Yes, the 110 Barber Shop is nearby and offers barber and beauty salon services, perfect for a grooming session after your meal.
Are there any other notable restaurants close to Roast Sandwich House that I might want to visit?
Nearby restaurants include Shake Shack for burgers, Jason Hoffman for pizza, Lucharitos for Mexican cuisine, TOA Asian Fusion for sushi and Asian dishes, Bertucci's for Italian food, and Ruth's Chris Steak House for steakhouse dining.
Where can I find Roast Sandwich House on social media or online?
You can find Roast Sandwich House on their website at http://www.roastsandwichhouse.com, on Facebook at https://www.facebook.com/roastsandwichhouse, on Instagram with the handle @roastsandwichhouse, and on Twitter with the handle @roastsandwich.