Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, poor customer service, and mistakes with orders.
Food Quality
Many reviews mentioned cold food, incorrect orders, and inconsistent quality, particularly with fries.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted issues like a rat sighting.
Management Concerns
Several reviews highlighted problems with management, including rude behavior and lack of proper training for staff.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and quick service.
KR
Kathy R
4 days ago
5.0
The service here is fast and courteous,even when very busy.
TZ
Tom McNamee (Zorny)
Dec 30, 2025
1.0
Just waisted 30 minutes on an hour break to find out the store was closed. There was nothing on the app that said the store was closed and only a poorly handwritten sign on the drive thru speaker. And now I have to wait up to a week for my money back. This isn't the time of year to be playing with people's money.
MM
Maimuna Maula
Dec 24, 2025
5.0
The service here was great!!! I came here late on a Christmas Eve night and ordered from the self-kiosk for a dine-in meal. I had a big order, of which one item was a McDouble, part of a McDeal. There was an option to remove patties, so I selected to remove one (I didn't want double patties). They ended up serving me two buns and ketchup with ZERO patties... I guess removing "one" meant removing the entire "unit" of double patties, making it zero. It's really odd that would even be a possible option. Anyways, I called out to a manager to say I was missing a patty. He came over immediately and verified the order and misunderstanding, then gave me a replacement within two minutes for free. I didn't even get a chance to ask for the replacement, because he went to work on it right away. He was very kind throughout the whole process. I loved that. My family member was also taking some pictures of me by the holiday decorations, and he offered to take photos of both of us. Unfortunately I don't know the manager's name, and I'm only assuming he was a manager. But I really appreciate the speedy service and kindness they offered throughout my time here. Many thanks to the rest of the staff for bringing out the large order very quickly too. I hope everyone there has a happy holiday and new year.
DD
Donna Fazio (Donnare)
Dec 24, 2025
5.0
I was lucky enough to be there the first day of the Grinch meals with the toddler I nanny! I had no idea the Grinch would be there! Great friendly staff, both I & my toddler truly enjoyed it & the tree was all Grinch & beautiful!
MR
Moses Rivera
Nov 15, 2025
1.0
The guy at the drive thru window sucks. He was there around 9:30pm date 11/15/25. Our bag ripped mid hand off doesn't give us a another bag or offer us another one. He forgot part of our meal. Which included my child's food. I tried calling the store twice let it ring for a while and no one picked up. Thanks for sucking.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including drive-thru service and delivery.
Where is this McDonald's located?
This McDonald's is located at 729 Rt 110, Melville, NY 11747, USA.
What services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's?
You can order via the McDonald's App, online at their delivery URL, or through quick links provided for mobile apps.
What is the price range for items at this McDonald's?
McDonald's offers affordable options with a price range classified as One (affordable).
Are there any nearby gas stations for customers visiting this McDonald's?
Yes, nearby gas stations include bp America, BP, and Conoco, which could be convenient stops before or after your meal.
What nearby automotive services are available close to this McDonald's?
Nearby automotive services include Tariq Auto Service and Integrated Vehicle Leasing, helpful if your vehicle needs attention while you dine.
Are there insurance agencies near this McDonald's location?
Yes, several insurance agencies are nearby including Brian Gill - State Farm Insurance Agent, Brian M Gill, Nationwide Mutual Insurance Company, and Ovation Risk Planners.
Does this McDonald's offer any special rewards or loyalty programs?
Yes, the location participates in MyMcDonald's Rewards, allowing customers to earn points for free food.