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McDonald's

3.9
(1098 reviews)

Business Details

729 Rt 110, Melville, NY
11747, United States
(631) 423-3433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
729 Rt 110, Melville, NY
11747, United States

Hours

Reviews

3.9
1,098 reviews
5 stars
492
4 stars
264
3 stars
161
2 stars
55
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from fast and courteous to rude and unhelpful staff.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some customers experienced issues with the bathrooms.

Food Temperature

Several customers complained about receiving cold food, while others praised the freshness and temperature of their meals.

Management Issues

There were consistent complaints about the attitude and behavior of certain managers, impacting overall customer satisfaction.
  • RC
    Rick Carlesco
    today
    4.0
    Typical McDonald's
  • JH
    JOE HERMANSEN
    Feb 25, 2026
    2.0
    I know I'm not allowed to say this.No one spoke english , they gave me half a glass of sweet tea...lthey didn't know what I was talking about , I'll never go back there what horrible horrible horrible service
  • AV
    Ale Ventura
    Jan 29, 2026
    5.0
    I like this place, the employees are very considered in waiting to take the order, I do not know because many people make many complaints, if sometimes they are the ones who make the employees angry, the last time I was, I saw a lady was changing her order a lot and when they finally gave her the order she was angry because it was not everything she had asked for, I mean, God, if you are going to eat, decide what to eat and then make the seriously order, my respects to those who have to put up with those people.I know that it is their money but they just do their job they have to be more considerate, thank you to all the employees for their attention
  • KR
    Kathy R
    Jan 8, 2026
    5.0
    The service here is fast and courteous,even when very busy.
  • MM
    Maimuna Maula
    Dec 24, 2025
    5.0
    The service here was great!!! I came here late on a Christmas Eve night and ordered from the self-kiosk for a dine-in meal. I had a big order, of which one item was a McDouble, part of a McDeal. There was an option to remove patties, so I selected to remove one (I didn't want double patties). They ended up serving me two buns and ketchup with ZERO patties... I guess removing "one" meant removing the entire "unit" of double patties, making it zero. It's really odd that would even be a possible option. Anyways, I called out to a manager to say I was missing a patty. He came over immediately and verified the order and misunderstanding, then gave me a replacement within two minutes for free. I didn't even get a chance to ask for the replacement, because he went to work on it right away. He was very kind throughout the whole process. I loved that. My family member was also taking some pictures of me by the holiday decorations, and he offered to take photos of both of us. Unfortunately I don't know the manager's name, and I'm only assuming he was a manager. But I really appreciate the speedy service and kindness they offered throughout my time here. Many thanks to the rest of the staff for bringing out the large order very quickly too. I hope everyone there has a happy holiday and new year.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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