Dunkin'

Reviews

• CI

  Carlton D. Greene III

  Oct 8, 2025
  4.0
  Typical Dunkin.
• BS

  Brittany Smith

  Sep 4, 2025
  2.0
  This place is so hit or miss. They almost always forget something and truthfully it all depends on who is working. My most recent experience, they forgot my cold foam (which is not the first time and is also a $1 extra) and asked for a blueberry muffin, got a chocolate chip instead. It’s whatever but it’s annoying that the service is so inconsistent. Also getting charged for things that you never get it’s infuriating as well. I prefer dunkin over Tim’s, but maybe not this dunkin
• BF

  Brittany Ford

  Aug 12, 2025
  1.0
  I’ve always considered this Dunkin’ location one of the friendliest I’ve visited, especially as a newer business on Medina’s Main Street. Unfortunately, my recent experience left me disappointed. When I arrived to pick up my mobile order, I went to the speaker as usual and stated that I had a mobile order, fully expecting to then be asked for my name, as is standard at other Dunkin’ locations. Instead, I was met with a curt and dismissive, “So does 5 other people.” A simple, polite request for my name would have been both professional and in line with the great customer service I had come to expect here. I hope this was an isolated incident, as interactions like this can quickly tarnish an otherwise positive reputation.
• TM

  Tomas Maybach

  Jul 8, 2025
  4.0
  All I got was a coffee while my truck was being serviced at Orleans Ford. Had to sit outside because it was freezing in the store. No rating on the food since I didn’t eat. Coffee was fine. I don’t like to criticize Staff because would you want to work in the Service Industry? Beats sitting at a Car Dealer Service Lounge I suppose.
• JR

  Jason R

  Jul 6, 2025
  1.0
  20 minutes before close. No donuts. No coffee. No refreshers. No tea. No iced coffee. Ordered a water and they forgot it. Wow, never again in Medina..

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