Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Medina, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff is mixed; while some customers praise the friendliness and professionalism, others report rude and dismissive behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent service quality.
Product Availability
Customers frequently noted that the location often runs out of popular items, including donuts and drinks.
Wait Times
Several reviews mention long wait times for service, even when the store is not busy.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and atmosphere, others reported unsanitary conditions and discomfort.
SG
Sylvester Gerard
Dec 22, 2025
5.0
Everytime I go the girls that work there are always nice and professional. They accommodate my weird orders I have 🤣 I hope they don’t quick. I’ll be sad 😔 🤣
CI
Carlton D. Greene III
Oct 8, 2025
4.0
Typical Dunkin.
BS
Brittany Smith
Sep 4, 2025
2.0
This place is so hit or miss. They almost always forget something and truthfully it all depends on who is working. My most recent experience, they forgot my cold foam (which is not the first time and is also a $1 extra) and asked for a blueberry muffin, got a chocolate chip instead. It’s whatever but it’s annoying that the service is so inconsistent. Also getting charged for things that you never get it’s infuriating as well. I prefer dunkin over Tim’s, but maybe not this dunkin
BF
Brittany Ford
Aug 12, 2025
1.0
I’ve always considered this Dunkin’ location one of the friendliest I’ve visited, especially as a newer business on Medina’s Main Street. Unfortunately, my recent experience left me disappointed.
When I arrived to pick up my mobile order, I went to the speaker as usual and stated that I had a mobile order, fully expecting to then be asked for my name, as is standard at other Dunkin’ locations. Instead, I was met with a curt and dismissive, “So does 5 other people.”
A simple, polite request for my name would have been both professional and in line with the great customer service I had come to expect here. I hope this was an isolated incident, as interactions like this can quickly tarnish an otherwise positive reputation.