Dunkin'

3.6
316 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medina, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11378 Maple Ridge Rd, Medina, NY
14103, United States

Hours

Reviews

3.6
316 reviews
5 stars
145
4 stars
55
3 stars
34
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise the friendliness and professionalism, others report rude and dismissive behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistent service quality.

Product Availability

Customers frequently noted that the location often runs out of popular items, including donuts and drinks.

Wait Times

Several reviews mention long wait times for service, even when the store is not busy.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and atmosphere, others reported unsanitary conditions and discomfort.
  • SG
    Sylvester Gerard
    Dec 22, 2025
    5.0
    Everytime I go the girls that work there are always nice and professional. They accommodate my weird orders I have 🤣 I hope they don’t quick. I’ll be sad 😔 🤣
  • CI
    Carlton D. Greene III
    Oct 8, 2025
    4.0
    Typical Dunkin.
  • BS
    Brittany Smith
    Sep 4, 2025
    2.0
    This place is so hit or miss. They almost always forget something and truthfully it all depends on who is working. My most recent experience, they forgot my cold foam (which is not the first time and is also a $1 extra) and asked for a blueberry muffin, got a chocolate chip instead. It’s whatever but it’s annoying that the service is so inconsistent. Also getting charged for things that you never get it’s infuriating as well. I prefer dunkin over Tim’s, but maybe not this dunkin
  • BF
    Brittany Ford
    Aug 12, 2025
    1.0
    I’ve always considered this Dunkin’ location one of the friendliest I’ve visited, especially as a newer business on Medina’s Main Street. Unfortunately, my recent experience left me disappointed. When I arrived to pick up my mobile order, I went to the speaker as usual and stated that I had a mobile order, fully expecting to then be asked for my name, as is standard at other Dunkin’ locations. Instead, I was met with a curt and dismissive, “So does 5 other people.” A simple, polite request for my name would have been both professional and in line with the great customer service I had come to expect here. I hope this was an isolated incident, as interactions like this can quickly tarnish an otherwise positive reputation.
  • RL
    Ron Just Digging Life
    Apr 25, 2025
    5.0
    I run on Dunkin.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Medina, NY?

Dunkin' in Medina, NY is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.