McDonald's

3.1
574 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Park Plaza, Mechanicville, NY
12118, United States

Hours

Reviews

3.1
574 reviews
5 stars
169
4 stars
92
3 stars
86
2 stars
65
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or missing items in orders, leading to significant customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rude or inattentive service.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers noted inconsistent food quality, with complaints about cold or improperly prepared items.
  • JP
    Jessica Pittz
    Oct 3, 2025
    1.0
    Wait times are crazy. Was in the drive thru one week during lunch, they forgot to turn off the mics and the entire drive thru could hear them fighting about “slow down taking orders”, etc. it cannot get any slower here! Also, consistently getting the wrong drinks and stuff missing from happy meals. Also, just went tonight and this is the LARGE fry that came in his meal.
  • AF
    Amanda faye
    Sep 26, 2025
    5.0
    Levi and Caleb are literally the best!! Always so sweet, kind, caring! Can't say enough about them! There is another gentlemen that works and I have not gotten his name yet in the afternoon but so polite and amazing! We need more of them!
  • AM
    Amber mullen
    Aug 28, 2025
    1.0
    McDonald’s has truly gone downhill with this owner. This location is by far the worst! Has been this way since 2019. Food is always slapped together, missing from bag, speed of service is horrendous. Maybe if the supervisors stopped worrying about a bonus; the restaurants would be able to staff correctly, engage with customers, and focus on quality. Customers want accuracy and team members that are enthusiastic about their job!
  • TT
    Tortta
    Aug 28, 2025
    1.0
    Food was fine. Staff are great. But the issue is the amount of yellow jackets and wasps around the place right now. They are hyper aggressive. Beware if you walk in or roll down your window at the drive through!
  • MD
    Martin Dale
    Aug 26, 2025
    1.0
    Store doors open. Board has mobile orders as in process. After waiting 5 plus minutes to see a person, guy comes out and says we're not open computer issue. All of the customers leave. Place is usually barely functional normally. Hopefully they won't be open ever again. Lol.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1 Park Plaza, Mechanicville, NY?

The McDonald's at 1 Park Plaza is open Monday through Sunday from 6:00 AM to 11:00 PM, except Sunday it opens at 6:00 AM consistently.

When is the drive-through service available at this McDonald's location?

Drive-through is open Monday to Wednesday from 6:00 AM to 11:00 PM; Thursday and Friday from 6:00 AM to midnight; Saturday and Sunday from 6:00 AM to 11:00 PM.