Dunkin'

4.2
300 reviews
Decked Out Lattes
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Business Details

1495 Montauk Hwy, Mastic, NY
11950, United States
(631) 281-2103
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mastic, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1495 Montauk Hwy, Mastic, NY
11950, United States

Hours

Reviews

4.2
300 reviews
5 stars
172
4 stars
66
3 stars
27
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and accommodating service, others describe rude behavior and disrespectful attitudes.

Order Accuracy

There are frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.

Cleanliness

The cleanliness of the location is generally praised, although some reviews mention issues with the bathroom facilities.

Speed of Service

Service speed is a common concern, with many customers noting slow service times, especially during busy hours.

Product Quality

While many customers enjoy the coffee and donuts, there are reports of inconsistent drink quality and stale food items.
  • JY
    Just Your
    5 days ago
    1.0
    I used to come to This is Dunkin’ Donuts most of the time and we used to enjoy it but the manager over there was very racist with the redhead and very disrespectful calling us racist when she was trying to attack us first hopefully yeah I don’t have to go through that. Enjoy your day.
  • MM
    Melissa
    Nov 15, 2025
    1.0
    I rarely leave reviews, but I I had one of the most frustrating experiences at this Dunkin. The wait was already way too long, but when it was finally my turn, things got even worse. I ordered a latte with cold foam, something I’ve gotten at plenty of other Dunkin’ locations on Long Island with zero issues. The staff told me they “couldn’t” add cold foam because it would melt. I explained that I actually prefer it that way because it adds just a touch of sweetness without needing syrup. Even after I made it clear I didn’t mind, they still refused and said “Dunkin standards” don’t allow cold foam on hot drinks. If I’m paying for my drink (and paying extra for the cold form), it really shouldn’t turn into a debate about how I want it made, especially when every other Dunkin’ has no problem doing it the exact same way. At that point, I felt like I was arguing over something I order all the time, so I just walked out. If a chain can make a drink one way everywhere else, it shouldn’t become an issue at this one location. I won’t be coming back, and I’ll be letting others know about this experience.
  • KM
    K M
    Aug 11, 2025
    5.0
    Nice Dunkin donuts. Staff is great.
  • KS
    Kurtis Sharp
    Jun 20, 2025
    3.0
    Wouldn't take cash and didnt make my milk shake right ,tasted like water was put instead of milk. my wifes sandwich was made right.If they took cash wouldve had a tip for them.
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Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Mastic, NY?

Dunkin' in Mastic, NY is open daily from 5:00 AM to 9:00 PM.

Can I place a delivery order from Dunkin' in Mastic, NY?

Yes, Dunkin' offers delivery service during its operating hours.