Dunkin'

4.2
301 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mastic, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1495 Montauk Hwy, Mastic, NY
11950, United States

Hours

Reviews

4.2
301 reviews
5 stars
173
4 stars
66
3 stars
27
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praise the friendly and accommodating service, others report rude behavior and disrespectful attitudes.

Service Speed

Numerous reviews highlight slow service, with customers frequently expressing frustration over long wait times and inefficient order fulfillment.

Product Quality

While many customers enjoy the fresh food and good coffee, there are complaints about inconsistent drink quality and issues with incorrect orders.

Cleanliness

The location is generally noted for being clean, although some reviews mention issues with the restroom facilities.
  • BW
    Bruce Wimmer
    Nov 30, 2025
    5.0
    This hole in the wall Dunkin Donuts in Mastic Suffolk county is amazing. Its spotless, fresh food, and the 2 men, Matthew and Marco, working behind the counter are second to none, complete gentlemen who take their jobs very serious. They explained all the different drinks and the Caramel Frappe they recommened was out of this world I would give them 10 stars if I could!!! HIGHLY RECOMMENDED!!!
  • JY
    Just Your
    Nov 19, 2025
    1.0
    I used to come to This is Dunkin’ Donuts most of the time and we used to enjoy it but the manager over there was very racist with the redhead and very disrespectful calling us racist when she was trying to attack us first hopefully yeah I don’t have to go through that. Enjoy your day.
  • MM
    Melissa
    Nov 15, 2025
    1.0
    I rarely leave reviews, but I I had one of the most frustrating experiences at this Dunkin. The wait was already way too long, but when it was finally my turn, things got even worse. I ordered a latte with cold foam, something I’ve gotten at plenty of other Dunkin’ locations on Long Island with zero issues. The staff told me they “couldn’t” add cold foam because it would melt. I explained that I actually prefer it that way because it adds just a touch of sweetness without needing syrup. Even after I made it clear I didn’t mind, they still refused and said “Dunkin standards” don’t allow cold foam on hot drinks. If I’m paying for my drink (and paying extra for the cold form), it really shouldn’t turn into a debate about how I want it made, especially when every other Dunkin’ has no problem doing it the exact same way. At that point, I felt like I was arguing over something I order all the time, so I just walked out. If a chain can make a drink one way everywhere else, it shouldn’t become an issue at this one location. I won’t be coming back, and I’ll be letting others know about this experience.
  • KM
    K M
    Aug 11, 2025
    5.0
    Nice Dunkin donuts. Staff is great.
  • HH
    HorrorCuore
    Jan 22, 2023
    5.0
    Always friendly. Always get my order perfect. I stop here every morning before work

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Mastic, NY?

Dunkin' in Mastic, NY is open daily from 5:00 AM to 9:00 PM.

Can I place a delivery order from Dunkin' in Mastic, NY?

Yes, Dunkin' offers delivery service during its operating hours.