Dunkin'

3.4
264 reviews
Decked Out Lattes
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Business Details

490 Mastic Rd, Mastic Beach, NY
11951, United States
(631) 772-2820
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mastic Beach, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
490 Mastic Rd, Mastic Beach, NY
11951, United States

Hours

Reviews

3.4
264 reviews
5 stars
108
4 stars
43
3 stars
27
2 stars
18
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Cleanliness

Concerns were raised about cleanliness, including issues with flies and unsanitary conditions.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient.

Food Quality

Several reviews mentioned a decline in food quality, with complaints about taste and freshness.
  • FF
    Fatih
    Oct 16, 2025
    1.0
    No bathroom, even for paying customers
  • MM
    mira Mccoy
    Sep 19, 2025
    1.0
    Went there they never have a variety of donuts they always get my order wrong I didn’t get what I paid for I did not get my moneys worth . All the frosting was off my donuts and it was flipped upside down into the paper recommended not to go to this dunking there rude and rush ur order !!
  • JH
    Jamie Hernandez
    Aug 4, 2025
    5.0
    My fav
  • NM
    Nick Murray
    Jun 4, 2025
    1.0
    Horrible customer service the workers are like walking zombie that you can’t get through too don’t understand anything your trying to tell them and just rude if you don’t want my business it’s okay I’ll start going to Starbucks and who locks the front door 3 in the afternoon i order mobile go the and wait and watch so many people go up to door and it’s lock horrible location STAY AWAY!!!
  • AV
    Al Veryssel
    Feb 2, 2024
    3.0
    I go to this Dunkin Donuts a lot. I go really early in the morning. Sometimes I'm the first to second customer today. I was one of the last. I guess the biggest problem with this place is not the people, but the timely service when I go there if somebody has something in front of me which is more than 3 or 4 things. It takes forever to go through the drive through today. I got a coffee and a croller. The guy was on the phone. Taking an order and standing there with my money in his hand I waited a moment for my coffee and donut on the financial part of this whole scenario for the owner. You have to pick up your speed Costing you money. You have a really big Building there. I'm not trying to be knit picking, but the music was really loud. And it's cool that you let your employees jam out at the job. But pick up the speed, maybe pick a different song.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mastic Beach, NY?

Dunkin' in Mastic Beach is open daily from 5:00 AM to 8:00 PM.

Can I order ahead or get delivery from Dunkin' in Mastic Beach?

Yes, you can order ahead using the Dunkin' app or take advantage of delivery and curbside pickup services.