Subway

3.8
19 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Massena Subway® Restaurant at 43 Stephenville St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
43 Stephenville St, Massena, NY
13662, United States

Hours

Reviews

3.8
19 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
2
1 star
3
  • TO
    The Invisible One
    Aug 9, 2025
    1.0
    Do not eat here! I ordered 2 cheese subs but apparently only Jrecks does that. It took about 8 times for the worker to finally just give me a straight answer. Then when I told her I just wanted 2 normal veggie subs with no extras, she put extra cheese on both of them. I told her and she said that’s what I ordered. I told her I did not and she told me I did 😑😑. I told her to keep those and to not be so disrespectful to customers. She talked over me, interrupted me constantly, was very slow, asked me what I wanted multiple times after I literally finished telling her what I wanted. Then she threatened to call the police! She commanded me to stay in the store and pay for the items, made the way she saw fit to be made. How is this person not been fired? Maybe it’s because my skin tone is a little dark, I have a long black beard, long, black, curly hair and an accent ☪️🧐🤨. Or maybe she’s just horrible acting to all the customers 😬🙄. I was willing to overlook that she wasn’t wearing gloves and didn’t wash her hands, but her awful behavior crossed the line. Boycott this subway site, please. That saying “no one wants to work anymore” sure is true at this place. Out of 1-10, I rate this trash place as a -7 ❌❌❌❌❌
  • JM
    Jezzebelle Moquin
    Apr 22, 2023
    5.0
    Always perfectly made
  • KK
    kit kat
    Apr 20, 2022
    2.0
    Sometimes it's a nice place, last night not so good. Every table was dirty, the employees were talking, yelling, eating, and socializing. They messed up on orders and got customers frustrated. I also would prefer if they didnt talk over my food while they made it, but eating and not washing hands, absolutely not health code acceptable. The other massena one is cleaner but does the same, eating, talking, your there for customers, socializing should be when your cleaning,stocking and prepping. I love eating sub way, but I do not care for these 2 places. 😡😡
  • CM
    Coral Mcbride
    Nov 3, 2021
    5.0
    Great service and fresh food it was great.
  • PC
    Peggy Curran
    Jun 19, 2016
    5.0
    The other day (10th) I stopped for a chicken sub. One of the girls made my sub for me. She was the nicest most polite girls I have encountered. She went above and beyond to make sure I was happy with my sub. We need more girls like her working in the fast food industry.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 43 Stephenville St, Massena?

Subway is open every day from 9:00 AM to 8:00 PM.

What meals are served at Subway in Massena?

They serve breakfast, lunch, and dinner.