Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
457 reviews
5 stars
176
4 stars
114
3 stars
94
2 stars
34
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied, with some praising friendly staff while others reported rude behavior and unprofessionalism.
Food Freshness
Many customers noted inconsistencies in food freshness, with some receiving fresh meals while others complained about stale or poorly prepared food.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were multiple reports of incorrect orders, leading to frustration among customers who expected better accuracy.
Speed of Service
Customers generally appreciated the fast service, especially during busy times, although some noted delays during peak hours.
- JGJohn Gagnon6 days ago4.0Christmas music and tree already
- MWMadalynn WilmothSep 11, 20255.0I enjoy both McDonald's in Massena but I think this is the one that delivers my door dash. They always get everything correct, my food comes in like maybe 10 minutes if that, it's always fresh. I get exactly what I order everytime. These employees need a raise!
- IBIgor BAug 23, 20253.0Good service and awful food. McDonalds.
- PRPaul RogersAug 4, 20254.0Very decent for a McDonalds
- SMSherry MartinJul 21, 20255.0Great place for a quick bite.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6098 State Highway 37 in Massena, NY?
McDonald's in Massena is open daily from 6:00 AM to midnight.
What are the drive-through hours for this McDonald's location?
The drive-through operates every day from 6:00 AM to midnight.
Does this McDonald's offer delivery service and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or via their quick link online.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location provide curbside pickup?
Yes, curbside pickup is available for customers.
What services can I expect at this McDonald's?
This location offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby fast food options other than McDonald's?
Yes, there are two Taco Bell restaurants nearby offering Mexican fast food options.
What nearby places can I visit after dining at McDonald's?
You might want to check out Hillside Kampground for outdoor activities or Aladdin's Castle for amusement and entertainment.
Are there any nearby shopping centers close to McDonald's in Massena?
Yes, St. Lawrence Centre and Matthews Hallmark are nearby shopping centers where you can shop after your meal.