Kinney Drugs

2.9
116 reviews
Kinney Drugs Storefront

About

Drug StoreGeneral StoreConvenience StorePrescription Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has 95 locations across NY and VT.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Kinney Drugs
300 Main St., Massena, NY
13662, United States

Hours

Reviews

3.3
58 reviews
5 stars
21
4 stars
8
3 stars
11
2 stars
6
1 star
12
  • MG
    MARSHA GRAY
    Nov 5, 2025
    5.0
    Their winter/christmas decorations are beautiful and unusual. I go every year to see what new designs they have.
  • NG
    Nate Grow
    Aug 5, 2025
    3.0
    Use them as my pharmacy and, always have a problem with getting our scripts each month. For instance this month... Or doctor sent in meds the 31st and Kinneys said they didn't have anything for us. Well called them Monday and somehow they said they've had then that for pay 2 days?! How is that possible when we were told nothing there?
  • NG
    Nate Grow
    Jul 30, 2025
    5.0
    Went for my prescriptions and got what I ordered. The wait time want that long like it normally is! Good job Kinneys!
  • SS
    Stacylynn Stewart
    Jul 14, 2025
    1.0
    Takes forever to answer the fones and then it just hangs up.and they are constantly screwing up my medications
  • NG
    Nate Grow
    Jul 2, 2025
    3.0
    I've used Kinneys for quite a while now. Usually always greated with a friendly face and smile! On another note they're team communication skills are very poor. I'll be told my meds are ready then go to pick them up, and I get told they won't be ready for 2 more days! I'm like how when the other person just told me not even 20 min ago they were ready?! Or they'll say our scripts won't be ready for about a week, when there actually due on that day! So IDK why the waiting period and making us get sick from not having the medication!

Frequently Asked Questions About Kinney Drugs

How can I manage my prescriptions?

Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.

How can I schedule a vaccine appointment?

Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/