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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(476 reviews)

Business Details

5274 Sunrise Highway, Massapequa, NY
11762, United States
(516) 264-7060

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Massapequa is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5274 Sunrise Highway, Massapequa, NY
11762, United States

Hours

Reviews

4.1
476 reviews
5 stars
254
4 stars
114
3 stars
47
2 stars
17
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly with online and mobile orders.

Service Quality

Customer service experiences varied widely, with some praising staff while others reported rudeness and poor service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others noted a decline in quality and portion sizes, with complaints about overpriced items.

Atmosphere

The atmosphere was generally described as pleasant, but some customers experienced disturbances from noise and unmonitored children.
  • SJ
    Shivani JH
    1 day ago
    4.0
    Whoever is checking these orders, please double-check. This is the second time I'm ordering chicken noodle soup and I'm getting cream of chicken and wild rice soup. I didn't order that. My receipt says chicken noodle. I'm not mad, just for future orders, please get it right. Thank you.
  • DD
    Doug Dzinski
    Jan 21, 2026
    3.0
    Use to love going here but a couple of times had to go to register tell them coffee pots were empty so now you had your nice bagel but no coffee until you're done eating also new rules now don't leave out coffee pots after 2 pm so can't help yourself have to wait at register for someone to get your coffee if it's made if not have to wait for them to make coffee I tell them Decaffeinated they make something else really stupid rules used to go there lots now still have not been back don't know if will go again cut up my gift cards service sucks
  • HS
    Haleigh Sterling
    Jan 3, 2026
    1.0
    Did online pickup. Got an email that the order was ready. It wasn’t in the pickup area. After waiting an hour for my food and notifying staff twice that the order said it was ready, was told someone might have taken my order. Also I am preganant and threw up in the bathroom because I was so hungry and they were rude about it when I notified them.
  • JM
    John Mason
    Dec 17, 2025
    3.0
    I have mobiled ordered from here a few times. The orders are rarely waiting on the shelf despite the app saying they've been fulfilled.
  • TD
    Taylor Diamond
    Nov 19, 2025
    2.0
    There over priced half the menu is stuff i dont eat

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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