Brand Certified
McDonald's
3.8(973 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5500 Sunrise Hwy, Massapequa, NY
11758, United States
Certified by McDonald's • Mar 01, 2026
(516) 798-9192
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
973 reviews
5 stars
433
4 stars
214
3 stars
141
2 stars
58
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor behavior from employees.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with customers advised to check their bags before leaving.
Food Quality
Mixed reviews on food quality, with some praising freshness while others reported issues like cold food or items that made them sick.
Speed of Service
Customers expressed frustration with slow service, particularly during busy hours, and long wait times for food.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences, particularly with specific staff members like Justin.
- TTTRUEUNITOLOGYFeb 14, 20261.0Ray Kroc would be terribly disappointed. That's all I'm gonna say....
- RTRobert TuozzoJan 29, 20265.0THEY MAY ONLY BE OPEN FROM 6 AM TO 12 AM, UBER EATS DOES NOT LET YOU ORDER HERE AT 1:31 AM
- SJSerbe JayJan 25, 20261.0Torta works at midnight who takes an order extremely rude. Maybe customer service ain’t for you. I literally asked if I can order a snack wrap without a meal her response was “ i don’t know “ … I won’t be going there again.
- JCJustin ConnJan 2, 20261.0Good food bad workers
- JKJona KrakonDec 7, 20253.0McDonald's can be great and can be a miss. A lot about the service. I like it. Most of the times...
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Massapequa, NY?
McDonald's in Massapequa, NY is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service that operates 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 4:00 AM to 3:59 AM with options like same-day and no-contact delivery.
What payment methods are accepted at McDonald's Massapequa?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order ahead from McDonald's in Massapequa using a mobile app?
You can order ahead using the McDonald's App available on Apple App Store and Google Play Store.
Does the McDonald's at 5500 Sunrise Hwy offer curbside pickup?
Yes, curbside pickup is available alongside other services like delivery and same-day delivery.
What are some nearby places to visit after enjoying a meal at McDonald's Massapequa?
Nearby places include T.J.Maxx for department store shopping, Spirit Halloween for costumes, and The Vitamin Shoppe for health supplements.
Are there any nearby transit or shipping centers near McDonald's for convenience?
Yes, the UPS Alliance Shipping Partner and UPS Access Point location are nearby for your shipping and courier needs.
Where can I find mobile phone services close to the McDonald's location?
Nearby you can find the AT&T Store, T-Mobile, and iPhone Repair Long Island for mobile phone services and accessories.
Does McDonald's Massapequa have WiFi and mobile ordering services?
Yes, this location offers WiFi, mobile ordering, mobile offers, and McDelivery services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website