Dunkin'

3.7
250 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Massapequa, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1399 Hicksville Rd, Massapequa, NY
11758, United States

Hours

Reviews

3.7
250 reviews
5 stars
121
4 stars
42
3 stars
33
2 stars
8
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of orders being taken incorrectly or with attitude.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and tables, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong flavors, leading to frustration.

Food Quality

While some customers enjoyed the food and coffee, there were multiple complaints about cold or poorly prepared items.
  • AC
    Alex C
    Nov 12, 2025
    1.0
    This place sucks! And they wonder why I haven’t come here in a while. I sent a mobile order at 6am and get here with nothing is ready. Mind you it’s a croissant, iced coffee, and pound cake.
  • LV
    Lily V.
    Nov 5, 2025
    1.0
    Worst Dunkin ever. Quite literally every single latte tastes the exact same. Milk and caffeine. I've heard people say Dunkin's drinks are too sugary, well they should try this one. Zero flavor. Do better and get rid of all the flys near the tables.
  • MA
    Michelle A
    Oct 19, 2025
    1.0
    I placed a mobile order and went inside 5 minutes later. To my surprise my order was ready however I got a cold bagel with Bec. I went back inside and the cashier tried to gaslight me but I told him I picked up right away so it's not that and they re made my order. Yes I know it's fast food but that's no excuse!
  • TW
    THEA WATERS
    Oct 11, 2025
    1.0
    Place is lost.
  • AJ
    Akash Jad
    Oct 10, 2025
    1.0
    Never go here again. The photo says enough. There is a clear cockroach infestation at this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Massapequa, NY?

Dunkin' in Massapequa is open 24 hours a day, seven days a week.

Does Dunkin' in Massapequa offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.