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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(252 reviews)

Business Details

(516) 798-8601
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Massapequa, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1399 Hicksville Rd, Massapequa, NY
11758, United States

Hours

Reviews

3.7
252 reviews
5 stars
122
4 stars
42
3 stars
34
2 stars
8
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and indifferent service from staff, with many experiences of incorrect orders and poor customer interaction.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty bathrooms and general cleanliness issues within the store.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning cold items and lack of flavor in beverages.

Staff Behavior

There were multiple complaints about staff behavior, including rudeness and unprofessionalism, contributing to a negative customer experience.
  • AC
    Alex C
    Nov 12, 2025
    1.0
    This place sucks! And they wonder why I haven’t come here in a while. I sent a mobile order at 6am and get here with nothing is ready. Mind you it’s a croissant, iced coffee, and pound cake.
  • LV
    Lily V.
    Nov 5, 2025
    1.0
    Worst Dunkin ever. Quite literally every single latte tastes the exact same. Milk and caffeine. I've heard people say Dunkin's drinks are too sugary, well they should try this one. Zero flavor. Do better and get rid of all the flys near the tables.
  • MA
    Michelle A
    Oct 19, 2025
    1.0
    I placed a mobile order and went inside 5 minutes later. To my surprise my order was ready however I got a cold bagel with Bec. I went back inside and the cashier tried to gaslight me but I told him I picked up right away so it's not that and they re made my order. Yes I know it's fast food but that's no excuse!
  • TW
    THEA WATERS
    Oct 11, 2025
    1.0
    Place is lost.
  • AJ
    Akash Jad
    Oct 10, 2025
    1.0
    Never go here again. The photo says enough. There is a clear cockroach infestation at this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Massapequa, NY?

Dunkin' in Massapequa is open 24 hours a day, seven days a week.

Does Dunkin' in Massapequa offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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