Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Massapequa, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
249 reviews
5 stars
120
4 stars
42
3 stars
33
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer service training.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Customers expressed concerns about the cleanliness of the location, including dirty bathrooms and unsanitary food preparation practices.
Service Consistency
While some customers praised the coffee and food quality, many noted inconsistencies in service and order accuracy.
Management Issues
Feedback indicated potential management problems, with reports of a toxic work environment and poor treatment of staff affecting customer experience.
- ACAlex CNov 12, 20251.0This place sucks! And they wonder why I haven’t come here in a while. I sent a mobile order at 6am and get here with nothing is ready. Mind you it’s a croissant, iced coffee, and pound cake.
- LVLily V.Nov 5, 20251.0Worst Dunkin ever. Quite literally every single latte tastes the exact same. Milk and caffeine. I've heard people say Dunkin's drinks are too sugary, well they should try this one. Zero flavor. Do better and get rid of all the flys near the tables.
- MAMichelle AOct 19, 20251.0I placed a mobile order and went inside 5 minutes later. To my surprise my order was ready however I got a cold bagel with Bec. I went back inside and the cashier tried to gaslight me but I told him I picked up right away so it's not that and they re made my order. Yes I know it's fast food but that's no excuse!
- TWTHEA WATERSOct 11, 20251.0Place is lost.
- AJAkash JadOct 10, 20251.0Never go here again. The photo says enough. There is a clear cockroach infestation at this location.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Massapequa, NY?
Dunkin' in Massapequa is open 24 hours a day, seven days a week.
Does Dunkin' in Massapequa offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead or get delivery at this Dunkin' location?
Yes, you can order ahead via the Dunkin' mobile app or website, and delivery is available as well.
What is the address and phone number of the Dunkin' in Massapequa?
The Dunkin' is located at 1399 Hicksville Rd, Massapequa, NY 11758, and the phone number is +1 516-798-8601.
Are there any special holiday drinks or seasonal items currently available?
Yes, currently featured are the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Does this Dunkin' have a drive-thru?
This Dunkin' location does not have a drive-thru but offers curbside pickup and delivery services.
What nearby places can I visit before or after my Dunkin' visit in Massapequa?
Nearby places include Baskin-Robbins for ice cream and bakery treats, J2 Hair Salon for beauty services, and Massapequa Wine Cellar for specialty drinks.
Are there any nearby shopping centers close to this Dunkin'?
Yes, the North Massapequa Shopping Center is nearby and offers a variety of retail stores for your convenience.
Is public transit or bank services available near the Dunkin' location for customer convenience?
Nearby banks like TD Bank and Island Federal Credit Union are available, which might be helpful if you need banking services during your visit.
Does Dunkin' in Massapequa provide any options suitable for families and children?
Yes, Dunkin' welcomes families and children with a menu that includes vegetarian options and all-day coffee and food selections.