Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about incorrect orders and inconsistent quality.
Service Issues
Many reviews highlighted poor service, including mistakes with orders, unprofessional staff behavior, and slow drive-thru times.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported foul smells and unsanitary conditions.
Pricing
While some customers appreciated the reasonable prices, others felt that the cost was too high for the quality of food received.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to repeated issues.
CG
catherine gero
Oct 30, 2025
5.0
Great food. Great price.
RM
Robert Murray
Sep 24, 2025
5.0
The best strawberry cheesecake blizzard
CC
christina
Sep 24, 2025
1.0
This has to be a joke. I ordered the chicken strips box (grubhub order) and when i opened the box there was no chicken strips. How does that even happen? This place is incompetent. The bag was sealed so it was not the grubhub driver who tampered with it. This looks like garbage. I wish I would have read previous reviews before ordering from here. The owner reply’s to everyone’s poor reviews and seems like nothing ever changes. Don’t waste your time here, it won’t last anyway with their quality and eventually will go out of business.
AR
Autumn Rose
Sep 19, 2025
1.0
Received two blizzards that were straight liquid like a pile of soup… don’t waste your money go to cold stone
MS
Mark Simko
Sep 16, 2025
5.0
Great meal deal at a very reasonable price, in a clean and spacious dining area.
Cheeseburger, fries, coke, and ice cream sundae.
Perfect. They bring it to your table. And you can get your ice cream after you finish your meal, so it's not a melted puddle.
Two people - under $20!!!
What are the operating hours for Dairy Queen Grill & Chill in Massapequa?
The store is open daily from 11:00 AM to midnight. On holidays like December 24 and December 31, it closes earlier at 6:00 PM, and it is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill provide amenities for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, has restrooms, and is wheelchair accessible.
Is there a drive-thru option available at the Dairy Queen Grill & Chill in Massapequa?
Yes, this Dairy Queen has a drive-thru service.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/43350/.
Is free WiFi available at Dairy Queen Grill & Chill in Massapequa?
Yes, free WiFi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in Massapequa?
It is located at 5366 Sunrise Hwy, Massapequa, NY 11758-5327, USA.
What nearby stores can I visit for mobile phone services close to Dairy Queen Grill & Chill?
Nearby you can find T-Mobile and AT&T Store for mobile phone products and services.
Are there any nearby parks where I can relax before or after visiting Dairy Queen Grill & Chill?
Yes, East Massapequa Park in Massapequa Park, New York, is nearby and great for relaxation.
What other fast-food options are close to Dairy Queen Grill & Chill in Massapequa?
McDonald's is a nearby fast-food restaurant where you can enjoy a meal.