Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
1,055 reviews
5 stars
533
4 stars
249
3 stars
119
2 stars
50
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported problems with order accuracy and staff professionalism, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were consistent complaints about overcooked items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the dining area and bathrooms.
Positive Experiences
Despite the negatives, many customers praised the ice cream and some aspects of the service, highlighting friendly staff and good dining experiences.
- CCCarrie CherlinDec 24, 20251.0Not too happy. 2 of us (cars) were just waiting in line for 5 minutes. Then they tell us they are closed. We were there well before 6pm which is closing time
- ACAgnell ColonDec 16, 20254.0Overall food was ok. Staff was extremely polite, no complaints on time to prepare and recieve, I'm patient. Only thing I was dissapointed about was the double cheese burger meat was over cooked. Every two or three visits there's seems to be a cooked/prepped food issue. Other than that...it is what it is... what can you expect.
- CGcatherine geroOct 30, 20255.0Great food. Great price.
- RMRobert MurraySep 24, 20255.0The best strawberry cheesecake blizzard
- CCchristinaSep 24, 20251.0This has to be a joke. I ordered the chicken strips box (grubhub order) and when i opened the box there was no chicken strips. How does that even happen? This place is incompetent. The bag was sealed so it was not the grubhub driver who tampered with it. This looks like garbage. I wish I would have read previous reviews before ordering from here. The owner reply’s to everyone’s poor reviews and seems like nothing ever changes. Don’t waste your time here, it won’t last anyway with their quality and eventually will go out of business.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Massapequa offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.
What are the operating hours for Dairy Queen Grill & Chill in Massapequa?
The store is open daily from 11:00 AM to midnight. On holidays like December 24 and December 31, it closes earlier at 6:00 PM, and it is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill provide amenities for families with children?
Yes, the location offers booster seats, high chairs, is family-friendly, has restrooms, and is wheelchair accessible.
Is there a drive-thru option available at the Dairy Queen Grill & Chill in Massapequa?
Yes, this Dairy Queen has a drive-thru service.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/43350/.
Is free WiFi available at Dairy Queen Grill & Chill in Massapequa?
Yes, free WiFi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in Massapequa?
It is located at 5366 Sunrise Hwy, Massapequa, NY 11758-5327, USA.
What nearby stores can I visit for mobile phone services close to Dairy Queen Grill & Chill?
Nearby you can find T-Mobile and AT&T Store for mobile phone products and services.
Are there any nearby parks where I can relax before or after visiting Dairy Queen Grill & Chill?
Yes, East Massapequa Park in Massapequa Park, New York, is nearby and great for relaxation.
What other fast-food options are close to Dairy Queen Grill & Chill in Massapequa?
McDonald's is a nearby fast-food restaurant where you can enjoy a meal.