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Brand Certified

Dairy Queen Grill & Chill

4.0
(1063 reviews)

Business Details

5366 Sunrise Hwy, Massapequa, NY
11758-5327, United States
(516) 308-4683
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5366 Sunrise Hwy, Massapequa, NY
11758-5327, United States

Hours

Reviews

4.0
1,063 reviews
5 stars
540
4 stars
250
3 stars
118
2 stars
50
1 star
105

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, contributing to a positive dining experience.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some customers reporting long wait times and poor communication.

Food Quality

While some customers enjoyed the food, there were consistent complaints about overcooked items and inconsistent quality, particularly with blizzards.

Cleanliness

The dining area was generally noted as clean and well-maintained, although there were isolated reports of foul odors.
  • LT
    Lorie Turner
    2 days ago
    5.0
    My daughter and I love our weekly trips to DQ. She has her fave and I now have mine, no it’s not a blizzard. I love the app and how I can order ahead and customize what I’m getting, not for all Items which is a bummer but not serious. Once in a while you get a notification so great treat but it’s rare. We love DQ
  • HR
    Holden Rothschild
    Feb 22, 2026
    5.0
    staff was extremely friendly and even checked in on my table when eating. Would definitely consider going back
  • NR
    Nick Roussos
    Feb 15, 2026
    1.0
    I ordered a large velvet cake blizzard at drive thru. Went to window they giving me 3 small blizzards, I said that's not what I ordered. I told these young kids what I ordered and after paying they told me to wait for it on the yellow lines. They must of forgot about me because 4 cars came and went after me. After wasting 10 minutes waiting I started beeping my horn and then after 5 more minutes the girl brought out my blizzard. That's 15 minutes of my life I will never get back. I should be refunded due to your workers incompetence.
  • SE
    Susan Engel
    Feb 3, 2026
    5.0
    The staff is always so nice and I love the food prices
  • RC
    R. C
    Jan 14, 2026
    5.0
    Love ice cream cakes! I had a two-hour drive, and the staff kindly gave me plenty of ice to make sure the cake stayed cold. Really appreciate the great service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Massapequa offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

What are the operating hours for Dairy Queen Grill & Chill in Massapequa?

The store is open daily from 11:00 AM to midnight. On holidays like December 24 and December 31, it closes earlier at 6:00 PM, and it is closed on November 27 and December 25.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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