Dairy Queen Grill & Chill

4.0
1052 reviews
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Business Details

5366 Sunrise Hwy, Massapequa, NY
11758-5327, United States
(516) 308-4683
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5366 Sunrise Hwy, Massapequa, NY
11758-5327, United States

Hours

Reviews

4.0
1,052 reviews
5 stars
532
4 stars
249
3 stars
119
2 stars
50
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about incorrect orders and inconsistent quality.

Service Issues

Many reviews highlighted poor service, including mistakes with orders, unprofessional staff behavior, and slow drive-thru times.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported foul smells and unsanitary conditions.

Pricing

While some customers appreciated the reasonable prices, others felt that the cost was too high for the quality of food received.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to repeated issues.
  • CG
    catherine gero
    Oct 30, 2025
    5.0
    Great food. Great price.
  • RM
    Robert Murray
    Sep 24, 2025
    5.0
    The best strawberry cheesecake blizzard
  • CC
    christina
    Sep 24, 2025
    1.0
    This has to be a joke. I ordered the chicken strips box (grubhub order) and when i opened the box there was no chicken strips. How does that even happen? This place is incompetent. The bag was sealed so it was not the grubhub driver who tampered with it. This looks like garbage. I wish I would have read previous reviews before ordering from here. The owner reply’s to everyone’s poor reviews and seems like nothing ever changes. Don’t waste your time here, it won’t last anyway with their quality and eventually will go out of business.
  • AR
    Autumn Rose
    Sep 19, 2025
    1.0
    Received two blizzards that were straight liquid like a pile of soup… don’t waste your money go to cold stone
  • MS
    Mark Simko
    Sep 16, 2025
    5.0
    Great meal deal at a very reasonable price, in a clean and spacious dining area. Cheeseburger, fries, coke, and ice cream sundae. Perfect. They bring it to your table. And you can get your ice cream after you finish your meal, so it's not a melted puddle. Two people - under $20!!!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Massapequa offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.

What are the operating hours for Dairy Queen Grill & Chill in Massapequa?

The store is open daily from 11:00 AM to midnight. On holidays like December 24 and December 31, it closes earlier at 6:00 PM, and it is closed on November 27 and December 25.