McDonald's

3.5
2484 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
59-60 55th Road, Maspeth, NY
11378, United States

Hours

Reviews

3.5
2,484 reviews
5 stars
950
4 stars
503
3 stars
368
2 stars
170
1 star
493

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, with some experiencing waits of up to an hour.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including aggressive responses and lack of attention to customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

The cleanliness of the restaurant was a concern, with reports of dirty tables and unsanitary conditions in the bathrooms.

Food Quality

While some customers praised the food, others noted inconsistencies in quality, including cold or improperly cooked items.
  • JC
    J C
    2 days ago
    1.0
    The employees at this McDonald’s location were rude and disrespectful, and their conduct appeared to single out minority customers. This behavior is unacceptable.
  • RM
    R M
    Nov 9, 2025
    2.0
    Trusted against my gut feeling of coming here.... & ofc I wasn't surprised..... 😒😤 Came here for JUST a small coffee; not only did I have to wait about 10-12 mins for 1 drink, it the damn coffee tasted all burnt up; didn't even bother complaining about it, (would've probably had to wait ANOTHER 10-20 mins).
  • ED
    Eric D
    Nov 3, 2025
    1.0
    Ordered door dash Big Mac meal and they forgot the fries. How can they seal the bag without double checking the order ?
  • PO
    Patricia Oestreich
    Oct 28, 2025
    1.0
    The people took a long time to figure out my order, and some employees ignored me or gave dirty looks. They also took a while to make a small order too
  • AV
    Alejandro Vinicious
    Oct 24, 2025
    1.0
    The food is good, in service I only put one star since I heard many screams inside, it was a person who shouted at his workers

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Maspeth, NY?

McDonald's in Maspeth is open daily from 5:00 AM to 11:00 PM for dine-in services.

Is McDonald's in Maspeth open for delivery, and what are the delivery hours?

Yes, McDonald's offers delivery service 24 hours a day, seven days a week.