Dunkin'

3.3
219 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maspeth, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6908 Grand Ave, Maspeth, NY
11378, United States

Hours

Reviews

3.3
219 reviews
5 stars
77
4 stars
43
3 stars
25
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and long wait times, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, impacting the overall experience.

Staffing Issues

Frequent comments indicated that the location is often understaffed, contributing to slow service and long wait times.

Product Quality

Customers expressed dissatisfaction with the quality of food and beverages, including complaints about burnt coffee and incorrect flavors.
  • LN
    Lukas Novakovic
    Nov 9, 2025
    4.0
    I stop by this Dunkin’ fairly often, and consistency really matters to me when it comes to coffee. The staff here typically works fast, even during morning rushes, which I appreciate. My iced coffee orders have been on point nearly every time, and the bagels are usually fresh. The seating area isn’t the most relaxing, but more of a grab-and-go vibe, but it gets the job done. If you're looking for a quick caffeine fix before work or school, this location delivers. It’s not perfect, but it’s reliable, and reliability counts.
  • KR
    Karolina Romanowski
    Oct 25, 2025
    1.0
    ⭐ 1 Star Review – Terrible Customer Service Very disappointed with the staff at this Dunkin’ Donuts. The manager was completely unhelpful and rude. When they made a mistake with my order, instead of assisting politely, she started yelling at me in front of others. I asked for the mix munchkins, and she lied saying they didn’t have any other kind — even though I could see them behind the counter. When I tried to ask a simple question, she refused to answer properly. Totally unprofessional behavior — no respect for customers at all.
  • SA
    SK Ahmed
    Oct 16, 2025
    5.0
    I like
  • BO
    Ben Owen
    Sep 24, 2025
    1.0
    There is worker named hedge that gives free drinks and he should be let get he's running place like it's he's , manager if your reading this please contact me
  • AG
    Ajay Gautam
    Sep 5, 2025
    1.0
    I got a cappuccino . The coffee was worst need to improve

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Maspeth, NY?

Dunkin' Maspeth is open Monday to Friday from 5:00 AM to 9:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' Maspeth offer delivery and pickup services?

Yes, Dunkin' Maspeth offers delivery and curbside pickup services.