Subway

3.6
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Manhattan Subway® Restaurant at 651 West 169th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
651 West 169th Street, Manhattan, NY
10032, United States

Hours

Reviews

3.6
215 reviews
5 stars
94
4 stars
44
3 stars
22
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with food quality, including small portions and food safety concerns.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some customers noting a clean atmosphere while others reported unsanitary practices.

Customer Experience

Many customers had negative experiences related to order accuracy and customer service, leading to a general sentiment of dissatisfaction.

Pricing Issues

Several reviews mentioned that the prices were perceived as high relative to the portion sizes and quality of food.
  • SL
    Spring L
    Nov 1, 2025
    1.0
    Staffs are very rude.
  • VZ
    Vlad Zlobinskiy
    Sep 25, 2025
    1.0
    Must be one of the worst in NYC
  • DS
    David Smith
    Jul 24, 2025
    4.0
    Well prepared sandwiches and 15 chairs / 6 tables to sit down and eat. My fav is the 6 inch Turkey Titan with honey mustard instead of mayo. Cookies are good and cost 97 cents each
  • JC
    Jesus C
    Jul 1, 2025
    2.0
    I couldn’t even sit inside to eat because it’s so hot! there is no air conditioning and I come here all the time and it’s been like this for a while so I’m finally leaving a review
  • YM
    Yahya Monnan
    Jun 23, 2025
    5.0
    This restaurant has a clean and pleasant atmosphere. The staff is respectful and kind, and they prepared my food within five minutes. It wasn’t very busy, so I had a great experience. I’ll definitely be coming back whenever I’m in the area!

Frequently Asked Questions About Subway

Where is Subway located in Manhattan?

Subway is located at 651 West 169th Street, Manhattan, NY 10032.

What types of services does Subway offer for ordering?

Subway offers in-store pickup, delivery, curbside pickup, and online/app ordering options.