Dunkin'

3.9
535 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4127 State Route 96, Manchester, NY
14504, United States

Hours

Reviews

3.9
535 reviews
5 stars
271
4 stars
106
3 stars
58
2 stars
30
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies.

Staff Attitude

While some reviews praised friendly staff, others highlighted instances of rudeness and poor customer interaction.

Product Availability

Many customers expressed disappointment over the lack of available menu items, particularly donuts and bagels.

Quality Consistency

The quality of food and drinks varied significantly, with some customers receiving poorly made items or incorrect orders.

Positive Experiences

Despite the issues, several customers noted positive experiences with specific staff members and enjoyed the coffee.
  • DD
    DavidxxxBrett
    1 day ago
    4.0
    I would give five stars except they are still using winter cups , I am a 54 year old male I don’t want a pink cup
  • RW
    Rick Williams
    Dec 28, 2025
    3.0
    2 days in a row they didn’t add my extra egg I paid for and it was on the receipt. Read the order!!! 🧐
  • TM
    Todd Moore
    Dec 22, 2025
    1.0
    Service is decent, clean tables and store. Selection was horrible. Maybe it was just the timing, but at 0900 on a Monday morning, you would think they would have donuts. Maybe that was the reason they dropped the donuts from their name (funny, not funny) lol
  • RR
    Rae
    Dec 19, 2025
    1.0
    On the rare occasion that their espresso machine is working, they consistently hand out drinks that obviously contain half (if even half) of the amount of espresso as they should. Lattes and macchiatos shouldnt be the color of milk.
  • DD
    Deanna
    Dec 12, 2025
    1.0
    Absolutely horrible customer service. There's been times recently ive sat in line for a half hour. This morning I came inside to beat the line....to stand at the counter for ten minutes. Not one hello, Not one welcome to dunkin, Not one sorry for your wait.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' in Manchester, NY?

Dunkin' in Manchester, NY is open Monday to Friday from 4:00 AM to 7:30 PM, and on Saturday and Sunday from 5:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.