Business Details
About
Mexican Restaurant
Chipotle Mamaroneck Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
213 reviews
5 stars
85
4 stars
24
3 stars
18
2 stars
28
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and unprofessional service, with specific complaints about rude staff and unresolved order issues.
Food Quality
Several reviews highlighted issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
Customers noted that the restaurant's cleanliness, particularly in the bathrooms, was lacking and needed improvement.
Staff Attitude
There were mixed reviews about staff attitude, with some praising friendly employees like Ruben, while others reported aggressive and dismissive behavior from certain staff members.
Order Accuracy
Numerous customers experienced problems with order accuracy, including missing items and incorrect food preparation.
- JMJoe MercadoDec 31, 20254.0Chipotle is a good restaurant but lately the staff have not been to friendly as they use to be. Only one lady was very friendly but one older lady had a stone face. Bathrooms also need to be kept up. Restaurant are being very neglectful with cleaning there bathrooms.
- MVMagdaline VillaDec 21, 20251.00-10 cocinan muy malo, no lo rescomiendo
- MNMadelyn NicholaouDec 18, 20251.0Customer service was extremely disappointing. I watched an employee named Elizabeth mess up a customer’s order and then argue back and forth with them instead of taking responsibility. The rest of the staff stayed silent and just observed rather than helping resolve the issue. After that, she tried to charge the customer for a new bowl even though the mistake was hers. To make things worse, she unprofessionally scooped the wrong toppings off the bowl with her hand. Overall, very poor and unprofessional service.Customer service was extremely disappointing. Do better, Chipotle.
- NNNDec 18, 20251.0Very disappointing experience. My bowl was prepared incorrectly, with spicy ingredients added that we never requested. When we politely pointed it out, the employee refused to remake the bowl and instead blamed us for the mistake. Despite the error clearly happening during preparation, we were still charged for the bowl and offered no solution or customer service. There was no attempt to correct the issue or de-escalate the situation, which was frustrating and unnecessary. Chipotle is usually good about fixing mistakes, but this location handled the situation poorly. I expect better accountability and customer service, especially when the error is not the customer’s fault.
- LMLouis MontorioDec 9, 20251.0Chipotle catering messed up our holiday party this weekend by not including important items and then made me drive there and get smugly handled.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Mamaroneck?
Chipotle Mexican Grill is located at 805 Mamaroneck Ave, Westchester, Mamaroneck, NY 10543, USA.
What are the opening hours of Chipotle Mexican Grill at Mamaroneck Centre?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Mamaroneck offer online ordering?
Yes, you can order online through their website or the Chipotle app for quick and convenient service.
What type of food does Chipotle Mexican Grill in Mamaroneck serve?
The menu features customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
How does Chipotle Mexican Grill ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles by sourcing from farms that practice humane and sustainable farming using only 53 real ingredients without artificial additives.
Is Chipotle Mexican Grill in Mamaroneck LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers and supports an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Mexican Grill?
Nearby places include Duck Donuts for coffee and bakery treats, Orangetheory Fitness for a workout, and Jimmy's Pizza if you're craving Italian food.
Are there any shopping or service options near Chipotle Mexican Grill at Mamaroneck Centre?
Yes, you can visit Mamaroneck Centre shopping center, Verizon Mobile Phone Store, or get a manicure at Pinki Nails and Spa nearby.
Can I find fitness and wellness centers near Chipotle Mexican Grill in Mamaroneck?
Absolutely, Orangetheory Fitness and Pure Barre gyms are close by for fitness classes and workouts.
How can I contact Chipotle Mexican Grill in Mamaroneck for inquiries or feedback?
You can reach them by phone at +1 914-873-1348 or email at NY.3587.MamaroneckCn@chipotle.com.