Brand Certified
McDonald's
3.4(1380 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
519 Rte 67, Malta, NY
12020, United States
Certified by McDonald's • Mar 01, 2026
(518) 899-7121
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,380 reviews
5 stars
437
4 stars
278
3 stars
260
2 stars
145
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, indicating a consistent problem with order fulfillment.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported negative interactions with employees and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and food preparation areas, contributing to a negative dining experience.
Overall Experience
The overall sentiment was largely negative, with many customers expressing frustration and disappointment, leading to a loss of repeat business.
- BRBrad RetellFeb 8, 20261.0OK, I ordered a number one big Mac meal and a happy meal and 24 pieces that only did they not put four nuggets in my four piece nuggets. They also never put fries in for my meal and when I called there to complain, they said oh well I'm sure it was just an honest mistake. OK well honest mistake would be. Oh I forgot a nugget or oh. I forgot a frying. You literally forgot my fries and only counted three nuggets in each Court's condition. I'm sorry to say no that's not an honest mistake. That's an honest mistake out of somebody that can't come to For. and let's also not forget that I ordered a large value meal. I did not get fries and also my drink was a medium or small at this point. I don't even know what that is. My apple pies were cold. I want to give this place a -10 stars.
- CMCarlos MorenoJan 16, 20264.0😞😞😞
- BSBenjamin SquiresJan 8, 20261.0Asked for extra items on my burger received zero of the items asked. This is the second time it’s happened.
- SSSnox90 Snox90Jan 3, 20261.0I waited 47 minutes for 3 breakfast sandwiches. Mind you I had to ask for my food....it would have been longer. The inconpetence here was unreal.
- BRBruce RichardsDec 31, 20252.0Very terrible forgot all our sauces very disappointed made the food dry the sausage just didn’t make it better so disappointed
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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