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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(618 reviews)

Business Details

509 State Route 67, Malta, NY
12020, United States
(518) 899-4265
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Malta, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
509 State Route 67, Malta, NY
12020, United States

Hours

Reviews

3.9
618 reviews
5 stars
306
4 stars
134
3 stars
65
2 stars
30
1 star
83

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported excessively long wait times, often exceeding 20-30 minutes, both in the drive-thru and for mobile orders.

Service Quality

While some staff were noted for being friendly and polite, many reviews highlighted rude or unprofessional behavior from employees, particularly in handling orders.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and concerns about food safety, particularly regarding flies on donuts.

Product Quality

The quality of food and drinks was inconsistent, with complaints about stale donuts, burnt coffee, and poorly prepared food items.
  • LG
    Leonard Gorbodnovik
    6 days ago
    2.0
    Nice clean store. Selection of donuts was minimal and workers were hostile and had a terrible attitude.
  • DC
    Diane Cameron
    6 days ago
    1.0
    Drive up very slow at 900 am. Need more workers!
  • AA
    Allie
    Feb 10, 2026
    2.0
    Donuts are usually stale and the line always takes forever
  • NL
    Noble LA
    Feb 6, 2026
    1.0
    This is for the Burke family. Get this location in order! I shouldn’t be stuck in a line where I can’t leave for a half hour. It doesn’t take a half hour to make 10 people’s coffee.
  • SB
    Scott Boylan
    Feb 6, 2026
    1.0
    Today I came in this morning at 9 AM to pick up a DoorDash after 15 minutes of waiting for one coffee from the order I said something then was told that because I’m a DoorDash or I’m not a priority and that they’ll get to me when they get to me

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Malta, NY?

Dunkin' in Malta, NY is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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