II
iMacOfDeath
Mar 27, 2026
Growing pains.
Any new locations have them, especially when the staff is undertrained and fresh faced. Yes, this is a single branch of the big Chipotle family, but like all families, just because they share a common ancestor doesn't mean they all went to med school.
Case in point, this location feels like it graduated right from High School and jumped into an apprenticeship position at a black company. There's seven staff members inside, one is glued to the cash register, one is cemented in the drive-through window area, four are working the kitchen while yapping, and one, just one, is doing all the actual work on the line with the customers.
I don't care what branch you are, the standard is two works on the line, at all times, because the poor sod working the line looks to be in high school still and is so unsure of how to fold a burrito they look like they might start crying when they mess up the tuck because five more people just came through the door and are all waiting on him. Whoever those clowns were in the back, one of them needs to man the line or get out. Even Moe's knows better!
That said, the guy I got was fine, slow, but fine. I just feel for the guy, because I've been in the same position as him long ago, doing my best in one of the worst customer service style industries to grace this blue planet; fast food. So management, take a hint: Two on the line, at all time. Make that the motto. You can have it.
Food-wise, it was good. I got a loaded Burrito with plenty of fixings, including the new Chicken al Pastor, and a large bag of chips and queso. All for just $22.79, and there wasn't even an option for me to tip. Hope they're paying these folks the right wages for that mindset.
Burrito was nice and thick, a little messy given the inexperienced hands making it, but the flavor was still there. Their chips however need to tone down the salt, like, I found clumps of blood pressure raising rocks the size of a small pebble stuck to more than one of my chips. And the rest were so coated, I swear I could hear the water from the lake bed they harvested it from. So chill it with the salt my dudes. Queso was like any other Chipotle however, grainy, thick as guac, and only a hint of spice. One thing I will always say Moe's did better, their queso always slapped.
So far everyone I talked to in my company like the fact we have a Chipotle in town now, but, the reviews and service I got here, speak volumes. A pretty mundane 3.5/5, but because I felt some kinship with the guy on the other side of the glass, we'll round up instead of down.