Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
823 reviews
5 stars
321
4 stars
210
3 stars
142
2 stars
54
1 star
96
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, indicating a significant problem with order fulfillment.
Service Quality
Feedback highlighted a mix of friendly and rude service, with many customers expressing frustration over slow service and staff attitudes.
Food Quality
Customers noted inconsistent food quality, with some meals being cold or poorly prepared, while others praised the taste.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall restaurant upkeep.
Management Response
Some customers appreciated proactive management responses to complaints, while others felt management was unresponsive to ongoing issues.
- CCCourtney CooperNov 5, 20251.0Ordered a burger with no ketchup or onion. Ticket reads Only mustard, cheese, and pickles, which is fine, amounts to the same think as my order. However what I received was an absurd amount of ketchup, (as shown scraped off onto the box) no pickle and no mustard. I don’t expect much from McDonald’s. It’s McDonald’s, it’s not meant to be good, just fast and cheap. It’s not even cheap anymore so at the very least couldn’t they read the order tickets?
- RPRichard PattersonOct 30, 20251.0Oct 30 2025 at 1:10 pm the woman at the second window who gave us our food was extremely miserable and rude. I simply told her I did not need the drink carrier and handed it back to her only to have her say nothing, roll her eyes at me and gave me a look of disgust. You really should at least smile when you are serving the public and at least look somewhat like you care.
- ASAnez SmithOct 14, 20255.0Was a good little hot and ready breakfast.
- LLLee LamitieSep 21, 20253.0Great time nice day today
- MMMarieSep 11, 20251.0My Big Mac tasted like dish soap. It has the last three times I’ve been. Also, it’s 9/11 and the flag isn’t at half mast. I’m done with this place; disgusting food and disgusting display of remembrance.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Malone, NY?
McDonald's Malone is open daily from 5:00 AM to 1:00 AM for dine-in and drive-thru services.
Does McDonald's Malone offer delivery service?
Yes, delivery is available daily from 5:00 AM to 12:30 AM through their online ordering platform.
Can I use the drive-thru at McDonald's Malone, and what are its hours?
The drive-thru is open daily from 5:00 AM to 1:00 AM for your convenience.
What payment methods does McDonald's Malone accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's Malone?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What services are available at McDonald's Malone?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
Where is McDonald's Malone located?
McDonald's is located at 3375 State Route 11, Malone, NY 12953, United States.
What nearby restaurants are close to McDonald's Malone?
Nearby restaurants include Tim Hortons, Dairy Queen, Pizza Hut, Taco Bell / KFC, and Mo's Pub & Grill, offering varied dining options for customers to enjoy before or after their McDonald's visit.
Are there nearby automotive services near McDonald's Malone?
Yes, Warner Chrysler Dodge Jeep Ram, S & S Auto Sales, AutoZone, Malone Ford, and Bailey Ford of Malone Service are nearby for any automotive needs while visiting.
What nearby amenities can customers find around McDonald's Malone?
Customers can find nearby amenities such as Verizon Wireless Zone, NBT Bank, Kinney Drugs pharmacy, Holiday Inn Express & Suites Malone, and Mountain Medical Urgent Care for a range of services.