Dunkin'

3.4
351 reviews
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Business Details

969 Route 6, Mahopac, NY
10541, United States
(845) 628-4060
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mahopac, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
969 Route 6, Mahopac, NY
10541, United States

Hours

Reviews

3.4
351 reviews
5 stars
135
4 stars
71
3 stars
35
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Staff Attitude

There were numerous complaints about rude and unprofessional behavior from staff, with some customers feeling disrespected.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean food preparation areas.

Management Issues

Many customers expressed concerns about poor management and lack of training for staff, leading to a chaotic environment.

Product Quality

While some customers enjoyed the coffee and food, there were consistent complaints about incorrect orders and food quality.
  • SS
    Sophia Sanchez
    Dec 10, 2025
    5.0
    I came for my breakfast this morning and Thomas was so helpful & efficient !! He recommended the new munchkins and they were so so delicious!! It is hard nowadays to find people who actually make good coffee but it was perfect !! His attitude & patients brightened my day , I truly look forward to coming back.
  • CT
    connie tomasello
    Nov 8, 2025
    1.0
    If I could give zero stars I would !!! the staff makes you wait till the lines pile up in the drive through with no customers inside and 4 employees … they don’t acknowledge the customers… they ruin the order every time and are rude ! I have called corporate multiple times the service was so bad… I go to McDonald’s now because I’m done it’s not even worth it
  • MF
    Maureen Frances
    Oct 24, 2025
    4.0
    Good Dunkin. I like the sitting area. Good parking and drive thru
  • CE
    Catalyst EDC
    Sep 30, 2025
    1.0
    Steer clear!!!! Would’ve given this place no stars if I could it’s absolutely gross coffee is disgusting and customer service sucks no one is properly trained or cares New Ownership and management is drastically needed
  • CC
    C C
    Sep 27, 2025
    5.0
    Word of advice yo the workers nobody wants your perfume on their coffee lids. Refrain from wearing perfumes when working
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mahopac, NY?

Dunkin' in Mahopac, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.