Dunkin'

3.4
350 reviews
Decked Out Lattes
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Business Details

969 Route 6, Mahopac, NY
10541, United States
(845) 628-4060
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mahopac, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
969 Route 6, Mahopac, NY
10541, United States

Hours

Reviews

3.4
350 reviews
5 stars
134
4 stars
71
3 stars
35
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially at the drive-thru, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior and poor customer service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restrooms and overall store condition.

Management Issues

Many customers noted a lack of effective management, citing disorganization and poor staff training as contributing factors to their negative experiences.
  • CT
    connie tomasello
    Nov 8, 2025
    1.0
    If I could give zero stars I would !!! the staff makes you wait till the lines pile up in the drive through with no customers inside and 4 employees … they don’t acknowledge the customers… they ruin the order every time and are rude ! I have called corporate multiple times the service was so bad… I go to McDonald’s now because I’m done it’s not even worth it
  • MF
    Maureen Frances
    Oct 24, 2025
    4.0
    Good Dunkin. I like the sitting area. Good parking and drive thru
  • CE
    Catalyst EDC
    Sep 30, 2025
    1.0
    Steer clear!!!! Would’ve given this place no stars if I could it’s absolutely gross coffee is disgusting and customer service sucks no one is properly trained or cares New Ownership and management is drastically needed
  • CC
    C C
    Sep 27, 2025
    5.0
    Word of advice yo the workers nobody wants your perfume on their coffee lids. Refrain from wearing perfumes when working
  • PW
    Paul Williams
    Sep 12, 2025
    1.0
    Place is operated by kids. Drive thru takes over 15 minutes to get a simple order. If you go inside, you're completely ignored by the staff there. I would rather drive further down route 6 to the the yorktown location then to deal with them,
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mahopac, NY?

Dunkin' in Mahopac, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.