Dunkin'

4.1
344 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Macedon, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1231 State Route 31, Macedon, NY
14502, United States

Hours

Reviews

4.1
344 reviews
5 stars
194
4 stars
71
3 stars
28
2 stars
17
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praise the staff for being friendly and helpful, others report rude or unprofessional behavior from certain employees.

Order Accuracy

Many customers appreciate that their orders are often correct, but there are numerous complaints about incorrect orders and items being forgotten.

Speed of Service

Customers frequently mention slow service, particularly in the drive-thru, with long wait times reported during busy hours.

Cleanliness

There are concerns regarding cleanliness, particularly in the dining area and bathrooms, with some customers noting unsanitary conditions.

Product Quality

While many customers enjoy the coffee and food, there are complaints about stale items and inconsistent quality.
  • JS
    Jayce Skellz
    Nov 16, 2025
    3.0
    I come here probably every weekend like clockwork, but man there are issues here that are so random it just apalls me. Came in nov15th to a slammed store, totally get that! Waited, got my food, it was great and left no issues. I came in today, nov16th, to one car in the drive-thru, and just me in-store. I waited 20 minutes, had to ask if my food was coming out, and right as I'm pulling into my home, I looked at my $6 meal deal, to find no egg, no cheese, and no bacon in my crossaint, and a radnom wake-up wrap I didn't order either. This wouldn't be the first time either, but they are usually really good on orders, and I more than understand a wait when they're busy. But come on
  • LT
    Laura Taft
    Nov 16, 2025
    5.0
    This has to be the best Dunkin I've been to. Hands down! Food is always hot, coffee is always perfect and the atmosphere is absolutely amazing and welcoming. 🫶🏻
  • AV
    Andrew Vorndran
    Nov 8, 2025
    3.0
    Order was correct, but has to be one of the slowest Dunkin drive through I’ve been to
  • AB
    Allie Bryan
    Oct 7, 2025
    1.0
    One of the worst Dunkin’s I have been too, people are unfriendly and they are so unaccommodating. Staff make all the difference!
  • NK
    Neil Koflanovich
    Oct 2, 2025
    1.0
    I'm not sure what series of failures leads a company to add 500 blinding LED lights around the outside of their building, but I can't actually look in the direction of this place anymore. I have never once in my life driven by a coffee and donut place (or a bank, for that matter, as is the case around the corner) and thought to myself "I sure with this place was 100x brighter than the sun. My retinas don't hurt nearly enough. Good lord, people. Anyway, the staff here are always very nice. Except that now I'll need a welding mask to be able to get to the front door and say hello.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Macedon, NY?

Dunkin' in Macedon, NY is open from 5:00 AM to 7:00 PM Monday through Thursday and Saturday, 5:30 AM to 6:30 PM on Friday, and 6:30 AM to 6:30 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' in Macedon offers both delivery and curbside pickup services.