Dunkin'

4.1
348 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Macedon, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1231 State Route 31, Macedon, NY
14502, United States

Hours

Reviews

4.1
348 reviews
5 stars
194
4 stars
73
3 stars
28
2 stars
18
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, with several customers noting that their requests were not fulfilled as expected.

Staff Behavior

Feedback on staff behavior was mixed; while some praised friendly service, others reported unprofessionalism and rudeness from certain employees.

Food Quality

While many customers enjoyed the food and coffee, there were significant concerns about cleanliness and food safety, including reports of moldy food and unsanitary conditions.

Overall Experience

Despite some positive experiences, many customers expressed disappointment and frustration, leading to a lack of consistency in service and product quality.
  • KE
    Kyle Eckert
    Jan 5, 2026
    1.0
    I am a regular at this Dunkin and after Saturday I think the service was horrible. especially the lady with brown hair that is young. That chicken deserves to be fired. Rude and disrespectful. I love this location but that one chick definitely ruined it for me. Stay away from this location as long as that one employee is still there.
  • EF
    Elsie Frangakis
    Dec 30, 2025
    2.0
    We were in on the 27th around lunch time. There were 2 cars in the drive thru and one person ahead of us. We ordered 2 wake up wraps and waited 20 minutes for pur food. We got to the car and realized we were charged for 2 bagel breakfast sandwiches. The staff were joking about farting and coughing into their hands. Very disappointed in the staff behavior infringement of customers.
  • JS
    Jayce Skellz
    Nov 16, 2025
    3.0
    I come here probably every weekend like clockwork, but man there are issues here that are so random it just apalls me. Came in nov15th to a slammed store, totally get that! Waited, got my food, it was great and left no issues. I came in today, nov16th, to one car in the drive-thru, and just me in-store. I waited 20 minutes, had to ask if my food was coming out, and right as I'm pulling into my home, I looked at my $6 meal deal, to find no egg, no cheese, and no bacon in my crossaint, and a radnom wake-up wrap I didn't order either. This wouldn't be the first time either, but they are usually really good on orders, and I more than understand a wait when they're busy. But come on
  • LT
    Laura Taft
    Nov 16, 2025
    5.0
    This has to be the best Dunkin I've been to. Hands down! Food is always hot, coffee is always perfect and the atmosphere is absolutely amazing and welcoming. 🫶🏻
  • AV
    Andrew Vorndran
    Nov 8, 2025
    3.0
    Order was correct, but has to be one of the slowest Dunkin drive through I’ve been to

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Macedon, NY?

Dunkin' in Macedon, NY is open from 5:00 AM to 7:00 PM Monday through Thursday and Saturday, 5:30 AM to 6:30 PM on Friday, and 6:30 AM to 6:30 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' in Macedon offers both delivery and curbside pickup services.