Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,152 reviews
5 stars
555
4 stars
232
3 stars
166
2 stars
51
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
Food Quality
Mixed feedback on food quality, with some items being served cold or stale, while others were fresh and well-prepared.
Staff Attitude
Many reviews noted unprofessional and unfriendly behavior from employees, impacting the overall customer experience.
- AAArmanDec 28, 20251.0Terribly managed location with the most unprofessional, unfriendly, impolite employees. It’s almost as if they get trained to ignore anyone standing at the pickup counter. They will literally go out of their way to ignore you and not make any eye contact. They also completely disregard all of the delivery orders that they should be preparing and instead prioritize drive thru orders. You can be waiting for an order at the pick up counter for 20+ minutes while a customer goes in and out of the drive thru in under 2 minutes. It’s absurd and this location desperately needs either a new manager or to be shut down entirely.
- EUElizabethkp UigalinaDec 22, 20255.0This place has mastered the art of hospitality. Every detail contributes to an experience that feels both special and effortlessly comfortable.
- ZDZjdarell DaylusanDec 20, 20251.0Very terrible experience very slow they don’t care about us delivery courier
- JNJonathan NgDec 10, 20255.0Let’s be fair. Their service is not superb in Long Island standard. However I can assure you, as a local Queens resident for 20+ years, I can attest the service of this McDonald at Lynbrook location is among the best. Just come to visit the McDonald at 72-69 kissena blvd and see for yourself. You wait FOREVER for your order and there is always a long line waiting. You are lucky to place an order with a live person as most of them just ignores you and want you to place order through the kiosk.
- DVDawn VdsNov 27, 20251.0Stopped by the drive-thru this morning for breakfast and asked what time lunch started. I was told 10:30 AM, so I waited the 17 minutes and went back through the drive-thru. The screen was already showing the lunch menu, so I ordered a #1 Big Mac meal. When I pulled up to the window, I was handed a bag of breakfast items instead. I let the employee know it was lunch time, and she immediately told me lunch starts at 11 AM—even though she had just told me 10:30 AM earlier. Then she said I needed to wait another 15 minutes. On top of that, her attitude was rude, short, and very unpleasant throughout the whole interaction.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 121 Merrick Rd, Lynbrook, NY?
McDonald's at 121 Merrick Rd, Lynbrook, NY is open daily from 6:00 AM to 12:00 AM (midnight).
When is the drive-thru at this McDonald's location open?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby pet services and veterinary options are available around McDonald's?
Nearby pet services include Hilton Animal Hospital, Hilton Hospital for Animals, Just Pawfection pet groomer, Long Island Pet Spa And Wellness, and A Dog Ably Paw Fetc Grooming Salon.
Are there other dining options near this McDonald's in Lynbrook?
Yes, nearby eateries include KFC, CECY'S DELY Cafe, Food Depot, and Kedis Enterprises LLC for varied food choices.
What nearby fitness or recreational facilities can I visit before or after McDonald's?
Sportime Lynbrook, a gym and sports club with tennis courts, and Beyond Frontiers Rhythmics, a gymnastics center and gym, are nearby for recreation.
How can nearby businesses and offices complement my visit to McDonald's?
Nearby businesses like Intellogix Solutions marketing consultant, NGL Group insurance agency, and R C Office Concepts stationery supplier may be useful for business needs when visiting McDonald's.