Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, with staff being rude, unprofessional, and inattentive to customer needs.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported it as dirty and poorly maintained.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Staff Attitude
Several reviews noted a lack of courtesy and professionalism among employees, contributing to a negative customer experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly cooked items.
CS
Cecilia S
Feb 21, 2026
1.0
Service was less than acceptable. Drive thru person was not able to hear placed an order for what she thought then at the next window the guy dropped my change and instead of getting me it he ignored it. Very poor service.
GA
Gurkan Albay
Feb 17, 2026
1.0
They don’t care about their customers at all. I’ve never seen this many disrespectful employees in one place before. This is the worst and dirtiest McDonald’s in the area. The staff, especially, are very rude and don’t seem willing to respond or help in any way. As someone who lives in this neighborhood, I never have any issues at other McDonald’s locations, but every time I come to this one, we experience problems. If you don’t want to work, then please don’t.
KD
kaan doktur
Feb 17, 2026
1.0
They don’t care about their customers at all. I’ve never seen this many disrespectful employees in one place before. This is the worst and dirtiest McDonald’s in the area. The staff, especially, are very rude and don’t seem willing to respond or help in any way. As someone who lives in this neighborhood, I never have any issues at other McDonald’s locations, but every time I come to this one, we experience problems. If you don’t want to work, then please don’t.
The person working the window to give the food out 1-16-26 a female around 4 pm
She should NOT
rubbing her nose, being rude and nasty.
Unfortunately I will not be going back to this establishment
What are the regular operating hours for McDonald's at 121 Merrick Rd, Lynbrook, NY?
McDonald's at 121 Merrick Rd, Lynbrook, NY is open daily from 6:00 AM to 12:00 AM (midnight).
When is the drive-thru at this McDonald's location open?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby pet services and veterinary options are available around McDonald's?
Nearby pet services include Hilton Animal Hospital, Hilton Hospital for Animals, Just Pawfection pet groomer, Long Island Pet Spa And Wellness, and A Dog Ably Paw Fetc Grooming Salon.
Are there other dining options near this McDonald's in Lynbrook?
Yes, nearby eateries include KFC, CECY'S DELY Cafe, Food Depot, and Kedis Enterprises LLC for varied food choices.
What nearby fitness or recreational facilities can I visit before or after McDonald's?
Sportime Lynbrook, a gym and sports club with tennis courts, and Beyond Frontiers Rhythmics, a gymnastics center and gym, are nearby for recreation.
How can nearby businesses and offices complement my visit to McDonald's?
Nearby businesses like Intellogix Solutions marketing consultant, NGL Group insurance agency, and R C Office Concepts stationery supplier may be useful for business needs when visiting McDonald's.
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