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McDonald's

3.5
(712 reviews)

Business Details

7404 Turin Rd, Lowville, NY
13367, United States
(315) 376-7100
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7404 Turin Rd, Lowville, NY
13367, United States

Hours

Reviews

3.5
712 reviews
5 stars
245
4 stars
156
3 stars
144
2 stars
59
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many noting negative experiences in both drive-thru and in-store interactions.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, leading to dissatisfaction.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others pointed out dirty tables and unsanitary conditions.

Long Wait Times

Many reviews mentioned long wait times in both drive-thru and in-store, contributing to a frustrating experience for customers.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived poor value for the quality of food received.
  • BF
    Bonnie Flansburg
    5 days ago
    3.0
    We go here often and the food and service is always good. The dining room is becoming more and more grungy, in need of routine and deep cleaning. This makes it less appealing to want to eat here and has us wondering what the kitchen looks like.
  • CG
    Christopher Greenwood
    6 days ago
    1.0
    Service is good but rancid food sometimes escapes the kitchen especially breakfast sausage I suggest smell checking them first I just got a bad one and it's not the first time I came pretty close to throwing up first bite
  • ML
    Matthew Lehman
    Feb 4, 2026
    1.0
    Did pick up order sat there a half hour food was cold didn't get any of my dipping sauce sandwiches looked like someone sat on them never going back to the lowville store again
  • JB
    Jacey Bush
    Jan 28, 2026
    3.0
    This McDonald’s has one very rude employee! She always has an attitude and multiple people have complained about her. If you’re going to work at a fast food place, you at least need to be friendly!
  • LD
    Landon Dolan
    Jan 12, 2026
    1.0
    For the couple past months the customer service has been horrible. Employees acting like it's a bother you come through the drive through. Just negative workers.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lowville, NY?

McDonald's Lowville is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Thursdays through Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's Lowville operates daily from 5:00 AM to midnight, except from Thursday to Saturday when it stays open until 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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