McDonald's

3.5
700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7404 Turin Rd, Lowville, NY
13367, United States

Hours

Reviews

3.5
700 reviews
5 stars
241
4 stars
155
3 stars
140
2 stars
59
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unhelpful staff, and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty tables and unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.

Staff Friendliness

Despite service issues, some reviews mentioned friendly and polite staff.
  • MH
    Michella Howe
    Nov 6, 2025
    2.0
    Could be clean in the eating area
  • SS
    Sara Snyder
    Oct 18, 2025
    2.0
    Umm I just had the funniest and disturbing visit to this McDs. 1. When I get there there was a person who was very upset that he ordered a Smoothie and it did not have the game piece on it. The manager sat there and yelled at this person instead of just give them a damn cup. It was embarrassing for the manager. PS This person was LGBTQ+ so I wonder if it was due to that and not because they ordered the wrong drink with the piece. Its not cool in 2025! 2. Ordered our food on the kiosk and when it came to the table the drinks were not labelled with the Zero option. So I asked the lady which drink was which. In front of me she proceeded to grab my drink, take off the top and do a sniff test of my drink to figure out which was regular and zero. Like putting her nose in my drink. I was shocked. What do you say to that? Umm Do better MCDs!! Yikes! EDIT- Below the owner asked me take a survey except I don’t have a store number or a receipt since I paid at the Kiosk and did not get a receipt due to it being out of receipt paper? Again DO BETTER @mcdonalds
  • HS
    Hannah Shattuck
    Sep 2, 2025
    1.0
    Biggest problem this place has is the unwillingness to make anything other than its over-greased sausages and sugared-up pancakes before 1030. Truly, screw mcd breakfast. Ewwwwww. Please make real food sooner.
  • BR
    Brandon Russell
    Aug 22, 2025
    1.0
    Food is all over the place
  • NO
    nichole ortega
    Aug 18, 2025
    1.0
    Why would you think it's ok to charge for a more expensive product because you failed to order the correct paper products.? Charging for small drinks in place of kids sizes without consent from the customers is theft. And learn to wipe the outside of the cups off before handing them out. They are always covered in soda. Between the untrained staff and the fries always being cold anytime after lunch it's very frustrating. Carthage is almost 30 minutes out of my way but I will take my business to them instead. Baiting and switching ppl is not ok. In this economy every penny matters.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Lowville, NY?

McDonald's Lowville is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Thursdays through Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's Lowville operates daily from 5:00 AM to midnight, except from Thursday to Saturday when it stays open until 1:00 AM.