Wendy's

3.8
2900 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4416 Queens Blvd, Long Island City, NY
11104, United States

Hours

Reviews

3.8
2,900 reviews
5 stars
1,242
4 stars
732
3 stars
458
2 stars
168
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overcharging, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, poorly prepared items and a decline in overall food quality.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and a need for better upkeep of the dining area.

Atmosphere

The atmosphere was described as outdated and uninviting, with some customers noting a lack of energy among staff.
  • HR
    Honest Reviewer
    Dec 14, 2025
    1.0
    Terrible choice. The order was wrapped in a very clumsy way . It looked like it was just thrown in the bag with the stuff coming out of the sandwiches . They replaced adult size sandwiches with kids size sandwiches. The manger on Friday at 8 pm was very rude and unprofessional. I went to tell her that they made a mistake in my order . She denied it and told me to go check my order and they are all the same size for adults and children . They messed up the order for other customers the same day too . Very bad experience at that branch . I am not going back there and certainly I don’t recommend it to anyone. Upon reading other reviews, it seems that the common complaint is the manager’s rude attitude and the food .
  • BC
    Balbir Chand
    Dec 13, 2025
    1.0
    I order mobile pickup , they close earlier half an hour
  • KE
    Kevin Exit
    Nov 12, 2025
    3.0
    The food is affordable. The price is definitely better than the other places. I only have an issue with the brown old janitor guy with glasses who yells at everyone. The black cashier lady is really nice and friendly.
  • TJ
    Tiffany J
    Nov 12, 2025
    5.0
    Drive through staff tonight awesome 11/11/25-11/12/25
  • MS
    Martin S
    Oct 30, 2025
    1.0
    Went there today....my to go order is missing a sandwich....the burger is cold and the nuggets way over cooked ...and looks like the manager was not having a good day ....so got the rude treatment......so sad ....I remembered this Wendy's been one of the best . What happen.....save yourself and go to McDonald's is just a couple of blocks at least the service is better

Frequently Asked Questions About Wendy's

Is Long Island City,Ny Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Long Island City, NY?

The drive-thru is open Monday to Thursday from 6:30 AM to 3:00 AM, Friday and Saturday from 6:30 AM to 4:00 AM, and Sunday from 6:30 AM to 3:00 AM.