Wendy's

3.5
207 reviews

About

Fast Food RestaurantWendy's International
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
40-09 21st Street, Long Island City, NY
11101, United States

Hours

Reviews

3.5
207 reviews
5 stars
98
4 stars
27
3 stars
13
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked items, cold food, and missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, slow service, and unprofessional staff.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the state of the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and friendly staff, indicating that experiences can vary.
  • CB
    Cliff Billings
    2 days ago
    1.0
    So slow. Order nuggets and they take over 20 minutes and they prioritize uber/grubhub. Waste of space.
  • JS
    Jack Salzmann
    4 days ago
    4.0
    Heu je sais plus trop quoi dire les burgers font pas partie des meilleures franchement des carré de viande tout plat harchi cuit sans goût, bref à éviter
  • SK
    Samundra Kc
    Jan 1, 2026
    1.0
    Terrible customer service please try to respect your customer and delivery drivers
  • AB
    Allison B
    Dec 24, 2025
    1.0
    Worst experience ever. Order a burger combo and didn’t even get a burger. When I called he said he realized but had no way of sending it to me!!! Food that did come was disgusting. What a waste of time and money for horrible food and service.
  • DF
    Daniel Ferreira
    Dec 22, 2025
    5.0
    La verdad, la comida de Wendy’s siempre me deja una buena impresión. Las hamburguesas saben frescas, la carne es jugosa y se siente que no es “comida rápida cualquiera”. Me gusta que las verduras estén crujientes y que todo tenga buen sabor sin ser pesado. Y para cerrar, los helados son un plus: cremosos, refrescantes y perfectos para darse un gusto después de comer.

Frequently Asked Questions About Wendy's

Is 40-09 21st Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 40-09 21st Street, Long Island City?

Wendy's is open daily from 6:30 AM. It closes at 4:00 AM Monday through Thursday and Sunday, and at 5:00 AM on Friday and Saturday.