Wendy's

3.5
193 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
40-09 21st Street, Long Island City, NY
11101, United States

Hours

Reviews

3.5
193 reviews
5 stars
95
4 stars
24
3 stars
12
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Service Issues

Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.

Cleanliness

Concerns about cleanliness, particularly in restrooms and dining areas, with reports of dirty tables and unsanitary conditions.

Customer Experience

Some customers reported positive experiences with friendly staff, while others faced rudeness and lack of attention.

Accessibility

Issues with restroom access for customers, with many reporting that bathrooms were closed or unavailable.
  • MR
    Michael R
    Nov 9, 2025
    1.0
    Large fries… where? Just got a delivery from here, the bag was intact with safety seal, which means you served me this. What a joke.
  • RR
    Raffi R
    Nov 9, 2025
    2.0
    This Wendy's is dark even when fully lit, it looks and feels dingy, everything from the tables, counters and floors feel greasy. Tables slide around as you eat at them. The service is slow - especially for a fast food spot. It's expensive, $40 for 2 adults and 2 kids. And somehow they're blasting the AC in November. It was freezing inside! And annoyingly their smoke detectors chirp every 30 seconds like they need a new battery.
  • DR
    David Robinson
    Oct 30, 2025
    5.0
    Employees are quick and fast an establishment is roomy & clean. So glad they is one close to Queensbridge.
  • KG
    killer gamer1656
    Oct 21, 2025
    1.0
    They are not lying about the reviews here ! For one I ordered a salad here and they took huge romaine lettuce not cut up just big curled up pieces of lettuce and ive never had a salad like that from Wendy’s i noticed that because of the area they don’t care about what they serve and how they serve it! They are just there to clock in
  • KN
    Kurt Nelson
    Oct 14, 2025
    2.0
    I put in on the app for a Diet Dr Pepper, when I arrived they said they had zero sodas and only Lemonaid. I looked at the machine and they did have at least Poweraid. If items are 86'd, especially something as important as *every single soda*, the app needs to kick that back to you or at least auto-refund. The fries were cold.

Frequently Asked Questions About Wendy's

Is 40-09 21st Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.