Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Concerns about cleanliness, particularly in restrooms and dining areas, with reports of dirty tables and unsanitary conditions.
Customer Experience
Some customers reported positive experiences with friendly staff, while others faced rudeness and lack of attention.
Accessibility
Issues with restroom access for customers, with many reporting that bathrooms were closed or unavailable.
MR
Michael R
Nov 9, 2025
1.0
Large fries… where? Just got a delivery from here, the bag was intact with safety seal, which means you served me this. What a joke.
RR
Raffi R
Nov 9, 2025
2.0
This Wendy's is dark even when fully lit, it looks and feels dingy, everything from the tables, counters and floors feel greasy. Tables slide around as you eat at them. The service is slow - especially for a fast food spot. It's expensive, $40 for 2 adults and 2 kids. And somehow they're blasting the AC in November. It was freezing inside! And annoyingly their smoke detectors chirp every 30 seconds like they need a new battery.
DR
David Robinson
Oct 30, 2025
5.0
Employees are quick and fast an establishment is roomy & clean. So glad they is one close to Queensbridge.
KG
killer gamer1656
Oct 21, 2025
1.0
They are not lying about the reviews here ! For one I ordered a salad here and they took huge romaine lettuce not cut up just big curled up pieces of lettuce and ive never had a salad like that from Wendy’s i noticed that because of the area they don’t care about what they serve and how they serve it! They are just there to clock in
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Kurt Nelson
Oct 14, 2025
2.0
I put in on the app for a Diet Dr Pepper, when I arrived they said they had zero sodas and only Lemonaid. I looked at the machine and they did have at least Poweraid. If items are 86'd, especially something as important as *every single soda*, the app needs to kick that back to you or at least auto-refund.
The fries were cold.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Long Island City, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Long Island City, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (347) 507-0826.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 40-09 21st Wendy’s serve breakfast?
Yes, this Wendy’s location in Long Island City, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 40-09 21st Street, Long Island City?
Wendy's is open daily from 6:30 AM. It closes at 4:00 AM Monday through Thursday and Sunday, and at 5:00 AM on Friday and Saturday.
Does this Wendy's location offer drive-thru service?
This Wendy's location does not have drive-thru service but offers dine-in and delivery options.
Is breakfast served at Wendy's 40-09 21st Street?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I order food from Wendy's 40-09 21st Street?
You can order through the Wendy's mobile app or their website at https://order.wendys.com.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition details are available on Wendy's website and mobile app, where selecting the location displays the respective menu items with prices and nutritional info.
Is Wendy's 40-09 21st Street hiring currently?
To check current job openings at this location, visit Wendy's Careers page and search for Long Island City, NY.
What fast food options are available near Wendy's at 40-09 21st Street?
Nearby fast food restaurants include Taco Bell for Mexican cuisine, Little Caesars for pizza, Wingstop for chicken wings, and Subway for sandwiches, providing a variety of quick dining choices.
Are there any nearby places where I can shop for furniture after visiting Wendy's?
Yes, France Furniture Inc, Kapow Design, and Lukas Lighting are nearby furniture stores you can explore after your meal.
What local attractions or community centers are near Wendy's at 40-09 21st Street?
The Collaboratory, a community center and event planning venue, and several art galleries like AlterWork Studios and Nas Mural are close by for cultural or community engagement.