Business Details
About
Dessert Shop
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Studio Multisweet
4332 22nd St 103B Basement, Long Island City, NY
11101, United States
Hours
Reviews
4.5
181 reviews
5 stars
145
4 stars
13
3 stars
3
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Quality of Cakes
Many customers praised the cakes for being fresh, beautifully crafted, and not overly sweet, with unique flavors and excellent presentation.
Customer Service
Feedback on customer service was mixed; while some found the staff friendly and helpful, others reported issues with responsiveness and order fulfillment.
Pricing Concerns
Several reviews mentioned that the prices were considered high, especially for the size and quality of some products, leading to dissatisfaction.
Inconsistency
There were complaints about the inconsistency in cake quality, with some customers receiving cakes that were frozen or spoiled, impacting their overall experience.
- MMMichaelDec 16, 20255.0Got a custom cake here and it exceeded expectations! The design was spot on, made fresh to order, and tasted amazing. Light, not too sweet, and perfect for celebrating. Highly recommend!
- EMEleanor MurphyDec 15, 20255.0The crème brûlée cloud cake was soooooo good—super light, creamy, and not too sweet! The caramelized top was perfect.
- LWLarry WDec 15, 20255.0The 8-slice cake platter was perfect for sharing—fresh, beautiful, and delicious in every slice. Not too sweet and everyone loved it!
- POPatricia O'connorDec 14, 20255.0Tried the Pumpkin Basque Mochi Black Sesame Cake and it blew me away! The pumpkin is smooth and cozy, the mochi adds the perfect chew, and the black sesame gives a deep, nutty finish. Rich but not heavy, and beautifully made—this cake is a must-try
- PLPaihan LiuDec 14, 20251.0DO NOT buy sliced cake from this place!!! They cannot guarantee the quality of their cakes and are extremely unresponsive when customers report receiving spoiled products. If you don’t want a cake to ruin a celebration that should be special, trust me—DO NOT BUY. The cakes are not freshly made, yet they charge $12 per slice. I purchased a crème brûlée slice and followed their instructions to defrost it for 30 minutes. The result was unacceptable: half of the bottom layer had completely melted into a watery liquid, while the other half was still icy. The top layer also turned watery. The owner claimed the cake was made “last night,” but honestly, they can say anything. The real issue is that the cake was spoiled. There is no way to know how long these cakes have been frozen. It doesn’t matter when you say the cake was made—what matters is how you handle the problem when a customer reports an issue. Instead of taking responsibility, they simply shift the blame. On top of that, their phone number doesn’t even go through—and they weren’t busy at all. Do you really believe a basement cake shop location would ever be “too busy” to answer calls? No wonder they closed their storefront and moved to a basement address, operating online only. The cake quality is just terrible. Overall, really bad experience and check their reply, so terrible customer experience.
Frequently Asked Questions About Studio Multisweet
What are the regular operating hours for Studio Multisweet?
Studio Multisweet is open Tuesday through Sunday with varying hours, generally from around 11:00 or 11:20 AM to between 7:00 and 8:30 PM. It is closed on Mondays.
Is Studio Multisweet open on holidays?
Yes, Studio Multisweet operates on major holidays like December 23rd, 24th, and 25th, with hours from 11:00 AM to 7:30 PM.
Does Studio Multisweet offer delivery and pickup services?
Yes, Studio Multisweet offers both in-store pickup and delivery services.
Where is Studio Multisweet located?
Studio Multisweet is located at 4332 22nd St 103B Basement, Long Island City, NY 11101, US. Enter and go downstairs to the basement and find 103B.
What type of cuisine and items does Studio Multisweet specialize in?
Studio Multisweet specializes in desserts, pastries, bakery items, cake, Asian and Taiwanese cuisine, tea, and catering services.
What is the price range at Studio Multisweet?
The price range at Studio Multisweet is considered to be mid-range (Price Range: TWO).
Can I order Studio Multisweet's menu online?
Yes, you can view and order from Studio Multisweet's menu online at https://multisweet.shop/menu.
How can I contact Studio Multisweet?
You can contact Studio Multisweet by phone at +1 510-617-9998.
What nearby places can I visit when in Long Island City near Studio Multisweet?
Nearby you can visit places like Xolotl Tattoo Gallery, Macaron Craft Oizumi bakery, Diego Salazar Art Gallery, and the Apple Store for electronics. These make for interesting stops before or after visiting Studio Multisweet.
How do nearby locations help in reaching Studio Multisweet?
Nearby locations such as the Apple Store and various galleries are landmarks that can help you navigate to Studio Multisweet in Long Island City. Knowing these spots can make it easier to find the studio, especially since it is located in a basement unit.