Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,871 reviews
5 stars
850
4 stars
411
3 stars
240
2 stars
101
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers praised the freshness of certain items like fries and burgers, others reported receiving stale or improperly cooked food.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting it was clean and spacious, while others mentioned dirty bathrooms.
Management Issues
Several reviews pointed to management problems, including unprofessional behavior from managers and a lack of effective staff training.
Accessibility
Customers expressed frustration over the misleading information regarding operating hours and the difficulty of placing orders.
- NCnatale chrissly2 days ago1.0Greetings, It was a cold night. 1:05am. We were hungry teenagers looking for food and knocked on the door, realizing the doors were knocked. Because they couldn’t be bothered all the workers ignored us for a while. We had to repeatedly knock on the door, mind you, their closing time said 2am, until we got someone to shake their head their head at us and say no. And so, we decided to try and go through the drive in. The drive in was incredibly slow and three cars went by in about 15 minutes. However because it is apparently impossible to walk the drive in and get service we had to order on the app. Which is fine. I guess. However, we didn’t ask for much. Only for some food and our order was very small — fries and chicken nuggets and a sundae! We waited and waited in 20° weather outside as we watched them slowly pack our order. We didn’t get our food until 1:42 AM. They had to keep checking they locked the door in fear of three teenage girls would barge in and disrupt them. The food was kinda good. Improve yourselves. We were very polite by the way. Thanks for nothing.
- SRSandra Robinson6 days ago5.0Ordered food through mobile app. I was happy I only waited 5 minutes for curbside pickup.
- FFFalldragon FilmsJan 5, 20265.0Spacious, clean, has working bathrooms. That’s more than you can expect of most McDonald’s in the city. Outlets don’t work.
- KRKrystal RonraeDec 18, 20253.0They accept EBT/SNAP (You can either use cash assistance or food stamps, doesn’t matter if it’s for hot food either!). It is clean, a bit quiet and spacious. Only problem with this place is that you may be waiting for a while to place an order or even pick up an order. It seems the majority of the staff do not properly understand or speak English. They don’t have children seating and some things may be missing from your order but they are willing to fix the issue.
- SLSean LesterDec 4, 20251.0This location is soo busy, the staff here have no time to serve the in store customers, the pretend that they didn’t see the customer in store AT ALL. I came here for coffee almost everyday, and decided to write a review today because I found this inside my coffee. Is this even edible ? What are these ??? These white stuff were inside my ice coffee. Please tell me what’s in the coffee??
Frequently Asked Questions About McDonald's
What are the McDonald's store hours at 32-55 31st St, Long Island City?
The McDonald's at 32-55 31st St in Long Island City is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's features a drive-thru that is open 24 hours a day, every day of the week.
Can I order McDonald's delivery from this location?
Yes, delivery is available with service options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for McDonald's using a mobile app?
You can order using the McDonald's App available for iOS and Android devices via their respective app stores, or through the McDonald's online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
What is the address and contact number for this McDonald's in Long Island City?
The address is 32-55 31st St, Long Island City, NY 11106. You can contact them at +1 718-545-6803.
What are some nearby dining options I can visit before or after McDonald's?
Nearby restaurants include Mi Espiguita (Mexican), Abi Sushi and Japanese Cuisine (Japanese/Sushi), Nur Thai Astoria (Thai), Thymari (Greek), and Goblin City Queens (Pub/Bar).
Are there parking facilities near McDonald's at 32-55 31st St?
Yes, you can find parking at Broadway-31st Street Municipal Parking Field and Municipal Parking 31st Street close to the McDonald's location.
What nearby services might be useful if I'm visiting McDonald's in Long Island City?
Nearby services include Hands-On Physical Therapy, Peaceful Dental, A1 Printing for printing needs, and Queens Driving School if you are looking for driving education.