Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,863 reviews
5 stars
845
4 stars
413
3 stars
237
2 stars
101
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh food while others received incorrect or stale orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area.
Management Issues
Multiple reviews criticized management for inadequate handling of staff behavior and customer complaints.
Operating Hours
Customers expressed frustration over misleading operating hours, with claims that the location is not open 24 hours as advertised.
- VAVers Aldouin2 days ago1.020 minute wait for a burger and fries at 2 am is insane.
- EMEmily Meffert6 days ago5.0Came here for fries at 2am on a Monday night. I had to wait a few mins at the window in the cold, which made me slightly annoyed, then I saw it was because the woman who worked there was actively frying the fries. She salted them generously. When she handed me my bag I asked for ketchup & she had already put it in there. Every fry was crisp, hot, salty, fatty, delicious. I generally don’t have high expectations for micky D’s but damn I was so touched by those 2am fries. Would recommend.
- ALAlina LupuOct 30, 20255.0Tasty👌
- BKBaris KilicarslanOct 23, 20251.0No stars. The management is terrible. A woman in her 40s who prepares orders works nights. She has terrible service and is very rude. The manager of this store needs to completely reconsider this. The name on her collar is mazelYn. I've been to many McDonald's stores and I've never seen an employee as bad as this one.
- PAPeter AsenovOct 5, 20251.0Bad service, it's says they 24 hours, they are not, they open 5 am
Frequently Asked Questions About McDonald's
What are the McDonald's store hours at 32-55 31st St, Long Island City?
The McDonald's at 32-55 31st St in Long Island City is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's features a drive-thru that is open 24 hours a day, every day of the week.
Can I order McDonald's delivery from this location?
Yes, delivery is available with service options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for McDonald's using a mobile app?
You can order using the McDonald's App available for iOS and Android devices via their respective app stores, or through the McDonald's online ordering link.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this location provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
What is the address and contact number for this McDonald's in Long Island City?
The address is 32-55 31st St, Long Island City, NY 11106. You can contact them at +1 718-545-6803.
What are some nearby dining options I can visit before or after McDonald's?
Nearby restaurants include Mi Espiguita (Mexican), Abi Sushi and Japanese Cuisine (Japanese/Sushi), Nur Thai Astoria (Thai), Thymari (Greek), and Goblin City Queens (Pub/Bar).
Are there parking facilities near McDonald's at 32-55 31st St?
Yes, you can find parking at Broadway-31st Street Municipal Parking Field and Municipal Parking 31st Street close to the McDonald's location.
What nearby services might be useful if I'm visiting McDonald's in Long Island City?
Nearby services include Hands-On Physical Therapy, Peaceful Dental, A1 Printing for printing needs, and Queens Driving School if you are looking for driving education.