McDonald's

3.9
3334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3802 Queens Blvd, Long Island City, NY
11101, United States

Hours

Reviews

3.9
3,334 reviews
5 stars
1,546
4 stars
787
3 stars
443
2 stars
170
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, such as soggy fries, incorrect items, and overall dissatisfaction with the meals.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unpleasant odors and unsanitary conditions.

Customer Experience

There were mixed feelings about the overall customer experience, with some enjoying the atmosphere and service, while others faced rude interactions and poor management.

Order Accuracy

Numerous complaints were made regarding order accuracy, with many customers receiving incorrect items or missing components.
  • PS
    Prakash Shivraj
    2 days ago
    1.0
    CONSTANTLY TAKES REDICULOUS AMOUNTS OF TIME TO SERVE SIMPLE ORDERS. FOR EXAMPLE, A SNACK WRAP. THEN WHEN THEY DO FINALLY SERVE THE ORDER IT IS COMPLETELY WRONG. THEY ACT LIKE THEY ARE FIVE STAR CHEFS PREPARING A GOURMET MEAL. THIS IS A FAST FOOD RESTAURANT. MCDONALDS MAKES IT AS EASY AS POSSIBLE TO PREPARE AND SERVE THE FOOD. Tardan muchísimo en servir pedidos sencillos. Por ejemplo, un wrap. Luego, cuando finalmente sirven el pedido, está completamente equivocado. Se comportan como si fueran chefs de cinco estrellas preparando una comida gourmet. Este es un restaurante de comida rápida. McDonald's facilita al máximo la preparación y el servicio.
  • BP
    Biswajeet Purkayastha
    Nov 16, 2025
    1.0
    I spent 22 cents on a BBQ sauce and never received it
  • KE
    Kevin Exit
    Nov 12, 2025
    1.0
    The quality of this Sunnyside McDonalds has gone considerably down. The prices used to be cheap. Now it is so high and the food quality is so bad. At least they upgraded their restaurant to look more modern. The food and staff are still terrible. I stopped coming here after the quality took a huge nosedive.
  • DL
    Danlin Liu
    Nov 12, 2025
    5.0
    This location has reasonable prices for most foods. The place is neat and well-maintained.
  • RR
    Ricardo
    Oct 27, 2025
    1.0
    15.48 for a deluxe chicken ranch sandwhich with a large soggy fries and a large mostly ice watered down lemonade. Dont do it to yourself. For 16 dollars, i couldve eaten anywhere else for much better food. I just wanted a good old dirty shitty chicken sandwhich and i got it quite literally. Maybe head down to wendys or white castle. So much more better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3802 Queens Blvd, Long Island City?

McDonald's at 3802 Queens Blvd is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24 hours a day, every day.