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Dunkin'

3.8
(213 reviews)

Business Details

(718) 784-2658
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Long Island City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30-17 39th Ave, Long Island City, NY
11101, United States

Hours

Reviews

3.8
213 reviews
5 stars
104
4 stars
41
3 stars
27
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and rude staff, with many experiences highlighting long wait times and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and concerns about food handling practices.

Product Quality

The quality of food and drinks was inconsistent, with some customers enjoying fresh items while others received stale or poorly made products.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, citing poor management and lack of attention to detail.
  • KY
    Kenta Yoshii
    Jan 16, 2026
    5.0
    This is a solid Dunkin’. Very delicious sandwich
  • JV
    Jon Vane
    Oct 5, 2025
    1.0
    This is right next to the train station - train said it wasn’t coming in for another 10 minutes. There was really no one in line so I popped in to get a latte. I walked in there - customers are sitting on the counters. Where people eat and drink. As someone who works in hospitality this is a big no no. I ordered the latte and and wait. And wait. So much that I checked on the train and now it’s two minutes away. So I say hey if you guys are busy (they weren’t cause two workers were just standing there) just give me a coffee and I’ll be on my way. Takes 10 seconds to pour some coffee right? Now they want to make a latte. Wouldn’t give me a coffee. They said wait one minute. I knew I didn’t have a minute. So the train arrives, and I had to be on that train. So I ran out. And yes I did give my piece of mind as I left. 10 minutes and you’re not busy is not acceptable. I didn’t get a coffee. I ran and barely made the train. And I lost $5
  • KW
    K W
    Sep 3, 2025
    1.0
    Beyond rude behavior and slow service. Dunkin Donuts really needs to check up on these franchises. I ordered two wraps and an orange juice for my child before school yet they made us late. The place was not crowded yet they dragged making my wraps. I had to remind the lady and she never started on my order. Then triggered me when she tried to give me one jelly sauce for two wraps thats for two people. She asked for 0.40 cents which i refused since each wrap comes with a sauce. The hesitation for jelly is terrible!!! People have work and school to attend. I highly dislike Dunkin and the type of workers they have. Also my wrap has nasty old eggs and i had to trash it. Im. Mad because i sent my kid to school with one and hoping she doesn’t get food poisoning. I will report to the health dept and never shop this brand.
  • DD
    Daddy
    Jul 8, 2022
    5.0
    Bwst place ever professionally handled everything gotta check out their new brown suger cold foam cold brew

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Long Island City, NY?

Dunkin' in Long Island City is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

What holiday drinks are currently offered at Dunkin' in Long Island City?

During the holiday season, Dunkin' features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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