Dunkin'

3.7
249 reviews
Decked Out Lattes
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Business Details

3102 36th Ave, Long Island City, NY
11106, United States
(718) 383-1000
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Long Island City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3102 36th Ave, Long Island City, NY
11106, United States

Hours

Reviews

3.7
249 reviews
5 stars
107
4 stars
54
3 stars
30
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing order mistakes and slow service.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and improper handling of food and ice.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about stale items and incorrect orders.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others reported negative experiences.

Operational Issues

Frequent complaints about inconsistent opening hours and slow service, particularly during busy times.
  • VJ
    Venesa Jordan
    Nov 3, 2025
    4.0
    I’ve seen so may bad reviews and coming from someone who’s literally lived blocks away from this Dunkin for over 15 years I never had an issue. I always go in the morning and for the reason behind the 4 stars is because if it isn’t the morning crew then the coffee isn’t as good. I always get greeted and never had an issue. In fact I’ve seen some people yell at the staff and they still handled it professionally and it’s the customer that are being rude. If you treat someone nicely they will treat you nicely that’s the whole point of treat others how you want to be treated. I give the staff props for the amount of stuff they deal with especially when they are very busy. Love the morning crew. And heres a prime example I was always nice and even ask how they are and over the years they started doing the same and even offer a free donut or munchkins here and there to me. This is the best Dunkin I’ve had in Astoria no other location makes my latte good like them
  • GG
    gunsbound
    Oct 20, 2025
    5.0
    The pumpkin donut was nice and soft. Buddy like his hashbrowns.
  • TV
    Tarquin Sebastian Montmorency de Vere
    Oct 20, 2025
    1.0
    Incredibly rude and unfriendly staff.
  • TK
    Traver Koehler
    Oct 19, 2025
    1.0
    ive lost count of how many times in a row they’ve messed my order now (which is usually just a coffee). At this point it’s my fault for coming here
  • AA
    A.A. A
    Oct 15, 2025
    3.0
    They don’t use ice scoopers when handling ice for drinks — that’s unsanitary. Touching ice directly can transfer bacteria or debris from their hands. The Department of Health should really inspect this place.
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Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Long Island City?

Dunkin' is open from 5:00 AM to 10:00 PM Monday to Friday, and from 6:00 AM to 10:00 PM on weekends.

Can I order Dunkin' products for delivery in Long Island City?

Yes, Dunkin' offers delivery services and curbside pickup for customers in Long Island City.