Dunkin'

3.7
250 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Long Island City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3102 36th Ave, Long Island City, NY
11106, United States

Hours

Reviews

3.7
250 reviews
5 stars
107
4 stars
55
3 stars
30
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, particularly regarding food handling and the overall cleanliness of the location.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about stale items and poorly made drinks.

Customer Experience

Mixed reviews on the overall customer experience, with some appreciating the staff's friendliness and others feeling disrespected.
  • MI
    Mike Reviewed It!
    Jan 3, 2026
    4.0
    They are good. Prices better than in the city. Very busy location. They keep the line moving. Service is good. Lots of holiday decor and merchandising. Stopped in for a hot drink before taking the train into the city. The train station is elevated and it is a cold 2026 beginning of January day.
  • VJ
    Venesa Jordan
    Nov 3, 2025
    4.0
    I’ve seen so may bad reviews and coming from someone who’s literally lived blocks away from this Dunkin for over 15 years I never had an issue. I always go in the morning and for the reason behind the 4 stars is because if it isn’t the morning crew then the coffee isn’t as good. I always get greeted and never had an issue. In fact I’ve seen some people yell at the staff and they still handled it professionally and it’s the customer that are being rude. If you treat someone nicely they will treat you nicely that’s the whole point of treat others how you want to be treated. I give the staff props for the amount of stuff they deal with especially when they are very busy. Love the morning crew. And heres a prime example I was always nice and even ask how they are and over the years they started doing the same and even offer a free donut or munchkins here and there to me. This is the best Dunkin I’ve had in Astoria no other location makes my latte good like them
  • GG
    gunsbound
    Oct 20, 2025
    5.0
    The pumpkin donut was nice and soft. Buddy like his hashbrowns.
  • TK
    Traver Koehler
    Oct 19, 2025
    1.0
    ive lost count of how many times in a row they’ve messed my order now (which is usually just a coffee). At this point it’s my fault for coming here
  • AA
    A.A. A
    Oct 15, 2025
    3.0
    They don’t use ice scoopers when handling ice for drinks — that’s unsanitary. Touching ice directly can transfer bacteria or debris from their hands. The Department of Health should really inspect this place.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Long Island City?

Dunkin' is open from 5:00 AM to 10:00 PM Monday to Friday, and from 6:00 AM to 10:00 PM on weekends.

Can I order Dunkin' products for delivery in Long Island City?

Yes, Dunkin' offers delivery services and curbside pickup for customers in Long Island City.