Dunkin'

3.7
299 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Long Island City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4902 Vernon Blvd, Long Island City, NY
11101, United States

Hours

Reviews

3.7
299 reviews
5 stars
132
4 stars
63
3 stars
35
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and disrespectful behavior.

Product Quality

Numerous reviews highlighted issues with the quality of food and drinks, including stale donuts, watered-down coffee, and spoiled ice cream.

Cleanliness

Several customers noted that the location was not clean, with dirty tables and unsanitary practices observed.

Order Accuracy

Frequent complaints about incorrect orders and mistakes made by staff, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • MM
    Maria Minakova
    Nov 4, 2025
    1.0
    Absolutely disgraceful. Employees ignore the customers even after you repeatedly try to attract their attention and then take their sweet sweet time to prepare orders it takes other locations mere minutes to get ready, if they have a misshaped or broken baked goods from the category you ordered you can be sure they will put those in your order.
  • EG
    Eddie/Heri Gomez
    Nov 3, 2025
    2.0
    Order online with the app takes like 30 mins to get my order.
  • VV
    V
    Aug 1, 2025
    2.0
    Everytime I come here the drinks taste worse then another dunkin either watered down or a ton of milk
  • SS
    S S
    May 28, 2025
    1.0
    Disgusting and unacceptable. I asked for a strawberry smoothie and got some mystery pink sludge instead. I should’ve walked out the moment I saw that mess pouring out of the container. The freezer was clearly broken—ice cream was half-melted, full of freezer burn, and they were still scooping it out like nothing was wrong. Serving spoiled products is not just gross, it’s dangerous.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4902 Vernon Blvd, Long Island City, NY?

Dunkin' is open 24 hours a day, 7 days a week at 4902 Vernon Blvd, Long Island City, NY.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.