Business Details
About
Mexican Restaurant
Chipotle Long Island City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
26-16 Jackson Avenue, Long Island City, NY
11101, United States
Hours
Reviews
3.6
1,013 reviews
5 stars
425
4 stars
226
3 stars
94
2 stars
55
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor customer service and management.
Portion Sizes
Many customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and trash issues, contributing to a negative dining experience.
Ingredient Availability
Customers noted that key ingredients were often out of stock, particularly during peak hours, leading to dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including overcooked or undercooked items and concerns about food safety.
- MAMuminbek AbidovNov 12, 20251.0Much expensive than other spots
- UTUsury TorresOct 31, 20251.0Agree with the other comments that management needs to be changed. The server had an attitude that was uncalled for from the start. An elderly man ahead of me went to place his order and all he said was “3 tacos…” and she said “WAIT YOU HAVE TO LET ME FINISH” and began heating up 3 soft tortillas and then she finally asked what and he continued saying he wanted three hard shell tacos and she got mad at him bc she assumed he wanted soft shell and they “didn’t” have hard shell left. She then threw them out without even asking if he still wanted them just for her to have to make them again. Once he continued to order she kept interrupting him saying “YOU HAVE TO LET ME FINISH” when it came to me I asked for a bowl with brown rice and she said “white” then same with the beans I asked for “pinto” and she said “black?” And so on. I asked for steak she said “chicken?” And I was like no steak she got annoyed and gave me 6 pieces of steak, 6! When I told her that wasn’t a serving she proceeded to yell at me saying “THATS THE SIZE, THATS THE SIZE” I proceeded to tell the cashier that I’m sorry but she should not be serving that way, especially towards an elderly person, which was uncalled for.
- GYGeorge YinOct 9, 20251.0All the reviews are right. Never order delivery from here, they will actually mess with your food
- LMlaura mejiaSep 22, 20252.0Overpriced, a half of bowl 16 dollars, bad services the store was empty but they didn’t ear you. :/ not for students here
- AGAria GuatimeaSep 11, 20255.05 stars cause I got a show, so I was there I was minding my business in chipotle , ears open and bam woman over the counter is verbally attacking a man for asking for his order. she had to know him with the way she going off and it was so low volume too , like if I wasn’t standing there I wouldn’t have heard it. The other people behind the counter were silent too, wild I hope she’s okay though and I hope she got his order right especially if she didn’t know him and she talked to him that way cause that was wild , she was channeling the anger of all the services workers before her 😂
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Long Island City serve?
Chipotle Mexican Grill offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 26-16 Jackson Avenue, Long Island City?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Long Island City offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Long Island City?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Is Chipotle Long Island City LGBTQ friendly?
Yes, Chipotle Long Island City welcomes LGBTQ customers.
Does Chipotle Long Island City provide catering services?
Yes, they offer catering and catering delivery services.
What is the address and contact phone number for Chipotle Mexican Grill in Long Island City?
The address is 26-16 Jackson Avenue, Long Island City, NY 11101. The main phone number is +1 718-784-2706.
Which nearby coffee shops can customers visit before or after eating at Chipotle Long Island City?
Customers can visit Starbucks or Partners Coffee, both popular nearby coffee shops in the area.
What nearby public transit station can help customers reach Chipotle Long Island City?
The Queensboro Plaza Subway Station is nearby, making it easy for customers to access the restaurant via public transit.
Are there any nearby grocery stores or markets close to Chipotle Long Island City?
Yes, Pom's Gourmet Market is a nearby grocery store and delicatessen customers might find convenient.