Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Long Island City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,030 reviews
5 stars
434
4 stars
228
3 stars
95
2 stars
56
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor customer service and management.
Food Quality
Customers reported issues with food safety, including raw chicken and poorly prepared ingredients, leading to concerns about hygiene.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, often feeling shortchanged compared to other locations.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables and a lack of maintenance.
Delivery Issues
Several reviews indicated problems with delivery orders, including missing items and incorrect orders.
AK
Andrew Kreisher
Feb 16, 2026
2.0
Worst food poisoning of my life :/
TT
tenzzinkhando
Feb 5, 2026
1.0
paid for guac, realized they didn’t give me guac. so angry
SS
Shay
Jan 27, 2026
1.0
Ordered through uber eats. My 1st driver cancelled and after 10 minutes my 2nd driver informed me that someone else had taken my order and the restaurant refused to remake it🤦♀️ and no phone number to call either.
JZ
Joanna Zhang
Jan 22, 2026
5.0
I get takeout here all the time and food is always ready on time and they always give me a good amount.
RJ
Richard Johnson
Jan 17, 2026
1.0
Hands down the worst chipotle I’ve been to, and that’s saying something because I’ve eaten at dozens of them across the basic eastern seaboard. I ordered via GrubHub Thursday January 15th around 10pm. The order was completely wrong. Chicken instead of steak, spiciness for my wife and kids making their food inedible. No guacamole on any of the orders which we paid for. I got the last laugh GrubHub completely refunded my order so go stick it all of you who work here - especially the owner and managers who obviously teach their employees such carelessness toward their customers. You were mad you had to deal with a large order so close to quitting time - fine. But you made seven entrees which you had to pay for because you thought we would just accept it. Nope not this customer