Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.6
364 reviews
5 stars
286
4 stars
41
3 stars
19
2 stars
7
1 star
11
What are people saying?
AI-generated from recent customer reviews
Cookie Quality
Customers frequently praised the cookies for being delicious, fresh, and having a variety of unique flavors, although some noted inconsistencies in quality.
Customer Service
The staff received numerous compliments for being friendly, helpful, and attentive, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed concerns about the high price of cookies, with some feeling that the quality did not justify the cost.
Cleanliness and Atmosphere
Many reviews highlighted the cleanliness of the locations and the inviting atmosphere, making it a pleasant place to enjoy cookies.
Variety and Availability
While many appreciated the rotating flavors, some customers wished for more variety beyond chocolate-based options and noted instances of limited availability.
- LCLucky C1 day ago5.0Last night I tried Chip City for the first time, and was so pleasantly surprised! Went in around 8 PM and they still were making fresh batches of cookies (which smelled incredible). We tried the S’mores cookie and the double chocolate cookie, and both were simply delicious. Gooey, marshmallow-y, and warm. The guy working the counter was extremely friendly and made us feel so welcome despite the late-ish hour. Love!!!
- JSJacob SteinNov 7, 20255.0Mauricio is the best! I haf a WONDERFUL experienced mostly due to his spectacular service, Thank You! Cant wait to cone back
- GSGret Ski SkiNov 6, 20255.0LOVE LOVE LOVE CHIP CITY!! They have the best cookies hands down! If you have a sweet tooth be in the mood for a treat and PLEASE PLEASE STOP by CHIP CITY in LIC! You won’t be disappointed!! 😉
- JRJames RNov 4, 20255.0Very friendly and helpful! My kids love all the cookie flavors for dessert and snacks.
- SBShane BumpusNov 2, 20255.0The staff is always bright, and we need that now more than ever. Oh, and the classic cookies slap. Cookies n Cream never does me wrong.
Frequently Asked Questions About Chip City
What types of services does Chip City offer for receiving orders?
Chip City offers in-store pickup, delivery, and same-day delivery services.
What are the operating hours of Chip City in Long Island City?
Chip City is open every day from 11:00 AM to 11:00 PM.
Where is Chip City located?
Chip City is located at 42-15 Crescent Street, Long Island City, NY 11101, USA.
What payment options are accepted at Chip City?
Chip City accepts Apple Pay, Cash, Contactless Payments, MasterCard, and Visa.
How can I view the menu or flavors offered by Chip City?
You can view Chip City's menu and flavors online at https://chipcitycookies.com/flavors.
How can I place an order for Chip City cookies online?
Orders can be placed through Chip City's online ordering site at https://order.chipcitycookies.com/.
Who can I contact for customer service at Chip City?
You can reach Chip City customer service via email at Customerservice@chipcitycookies.com or by phone at +1 347-808-7700.
What kind of attire is recommended when visiting Chip City?
Casual attire is appropriate when visiting Chip City.
Are there any notable nearby dining options to Chip City?
Yes, nearby dining options include Massa’s Coal Fired Pizzeria & Bar, One Zo Tapioca, Panini Tozt Cafe, Crispy Burger-LIC, ShiMiaoDao Yunnan Rice Noodles, Gong Cha, and Da Long Yi Hot Pot.
What nearby landmarks or accommodations can I visit around Chip City?
Nearby landmarks and accommodations include The Luna Apartments, HERO LIC, and The Independent LIC, which you can explore before or after visiting Chip City.
Which nearby healthcare facilities are accessible from Chip City?
Nearby healthcare facilities include Queensboro Plaza Dental Care, Michael Nguyen (dentist and doctor), Mount Sinai Medical Center, and CityMD Long Island City Urgent Care.