Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Many customers praised the friendly and helpful staff, highlighting positive interactions and attentive service.
Cookie Quality
Overall, customers enjoyed the delicious and fresh cookies, with many noting the perfect texture and variety of flavors.
Pricing Concerns
Some customers expressed concerns about the high price of cookies, with a few feeling that the quality did not justify the cost.
Inconsistency
A few reviews mentioned inconsistencies in cookie quality and availability, particularly regarding flavor variety and freshness.
Atmosphere
Customers appreciated the clean and inviting atmosphere of the locations, contributing to a positive overall experience.
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Kelly N
Feb 5, 2026
5.0
Mercurio is such a sweetheart! I love their cookies and cream cookie and now they even have cookies for pups! 🐶 my dog Miju loves them!
Thank you so much for a lovely experience ✨🍪 best cookie in town 🥰
Kellyxglow
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Natalie Queen
Jan 18, 2026
5.0
Sweet worker. Very pleasant and many good flavors to choose from. I went with the caramel coconut cookie and it was delicious!!
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Nate
Jan 10, 2026
5.0
Love their cookies. Love their red velvet cookies and cream even more!
VH
Vinita Hom
Dec 28, 2025
5.0
I was very pleased with the service provided at the Long Island City and 96th & Madison locations. I utilized my rewards to get a hat, however there were none in stock at the LIC store. The sales associate arranged for the manager to have the hat available at the store closest to me on 96th St and Madison. The girls there were also lovely and friendly. Very positive customer service experience to everyone! And of course, the cookies are the best :)
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Sydney Chapman
Dec 18, 2025
5.0
Excellent! I’m not typically a fan of large thick cookies because they tend to be very hard. But these cookies are amazing! They’re crunchy on the edges and soft on the inside (but not underdone). Perfect combo!